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  1. Ivan_Cohen

    Music on Hold for Idle handsets

    At best "Music on set" on IPO is troublesome. When a user is playing music, the set shows as 'engaged' to a receptionist, and anyone with a programmed autodial key to that extension.
  2. Ivan_Cohen

    All of a sudden in IP Office outside calls show the main BTN and not the actual extension of the user making the phone call. How can I fix this?

    Billing Telephone Number. That’s most often (but not always) the companies main phone number.

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