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  1. Jdblake

    NEC SL1100 pickup phone to answer call without having to choose the line?

    All of the lines have 15-02-10 checked "Automatic Answer ti incoming call from Trunk" even the phone with the issue. Should I check the Trunk?
  2. Jdblake

    Caller ID Not showing till after phone is picked up

    The phones are NEC IP4WW-24TXH-B-TEL. I don't have 15-03-11 option available, it goes from 10- caller Name to 12 Fixed Cadence. 15-03-09 is unchecked.
  3. Jdblake

    NEC SL1100 pickup phone to answer call without having to choose the line?

    NEC SL1100 pickup phone to answer call without having to choose the line? Our other phones when picking up the one will answer an incoming call. Our one phone makes us choose the line to answer it.
  4. Jdblake

    NEC SL1100 intermittently mutes

    After about 5 minutes of being on the phone randomly the phone sounds like it goes dead, like the phone isnt plugged in anymore. Then it comes back and infrequently this happens while on a call. Any ideas?
  5. Jdblake

    Caller ID Not showing till after phone is picked up

    I apologize I didn't get a email notification that someone answered. We have a NEC SL1100. The phone will ring multiple times and until we pick it up it will not show the caller ID. The phone is chassis 1 - Slot 02. Our other phones show the caller ID.
  6. Jdblake

    Caller ID Not showing till after phone is picked up

    All other phones work correctly except one, the caller ID doesn't display till after you pickup the phone. Any ideas where to look? That phone is the only phone on Slot 2 rather then slot 1.
  7. Jdblake

    Busy signal when pressing VM buttons on NEC

    Thank you that worked!
  8. Jdblake

    Busy signal when pressing VM buttons on NEC

    Your total right! I had updated the blade as well. 1. To do a database backup database would I simply do a download from PCPro, then a file save? 2. Hold down red reset button on SL1100. 3. Then PCPro upload.
  9. Jdblake

    Busy signal when pressing VM buttons on NEC

    Thank you for the suggestions. I've flip the switch on the SL1100 a few times, unless there is another way to reboot it? When I get to the office tomorrow I'll try intercom 3999. Is it normal to have 45-01 voice mail department group set as 32? If I change it to 1 and click the VM button on the...
  10. Jdblake

    Busy signal when pressing VM buttons on NEC

    I had setup call forwarding which seems to have caused an issue with our voicemail. I'm getting a busy signal when pressing the VM button on the NEC phone. I'm using the SL1100 to program. I've double checked that the card is sitting correctly. When calling it rings 16 times and then stops. I...

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