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  1. Jordan.Shaw07

    Transfer Hunt Group calls to mobile

    Also if you want multiple extensions in a group forwarding to mobiles use Sequential or rotary for the ring sequence. If you already did that ignore me
  2. Jordan.Shaw07

    Avaya 11.0.4 IPO/VM Pro Conference

    It sounds like your transfer on the VMPro and shortcode aren't going to the same place. How is your shortcode setup on Manager compared to the destination of the conference bridge in VMPro? Personally how I configure it is a conference meet me short code of "555XXXX". On VMPro make the transfer...
  3. Jordan.Shaw07

    Avaya ACCS agent desktop and IP Office

    Hi Guys, This is more out of curiosity than anything as I have a fix I just want to know if there is a more efficient one. The issue at hand is with the lockdown we have a lot of ACCS agents working from home using One X portal in telecommuter mode along side agent desktop. It does mostly work...
  4. Jordan.Shaw07

    IX workplace and multiple line appearances

    You know what in the rush of the morning I had completely overlooked that feature. Thank you for your response
  5. Jordan.Shaw07

    IX workplace and multiple line appearances

    Hi All, I have a quick question as the Avaya documentation is not that great on this particular subject. I have a customer who wants to stop calls coming through on IX Workplace when that user has someone on hold. Now I have tried bringing them down to only two line appearances and setting...

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