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Custom feature labels on Avaya one-X
I'm really baffled by this because I can't see user created button labels on my end (except in the text file backup), but the softphone is pulling the data from somewhere... When I look at the softphone logs (EndpointLog.txt) I see this: [05/12/2021 17:00:13:807] DBH: SIGNAL: [23a4] Q931...- painfullyinvolved
- Post #2
- Forum: Avaya: CM/Aura (Definity)
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Custom feature labels on Avaya one-X
I was working with a user today who's Avaya one-X Communicator buttons weren't loading as expected. We typically advise people that their custom button labels will NOT transfer from deskphone (9600) to the one-X softphone. This person pointed out that their button labels DID work. I verified...- painfullyinvolved
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Custom Button Labels Avaya one-X Communicator
It's pretty simple for users to relabel their buttons on the Avaya 9600 deskphones, but how do they do it on a softphone? Any advice? I reviewed the guides from Avaya and they don't really have any information about this -- nor is there a button I can that add that would solve this (at least...- painfullyinvolved
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
