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So I've checked the identity and ca certificates and it shows no record

How do I renew this certificates? Our session manager 2 has no connection but is still pingable and accessible thru putty and once we log on, it says that the management and SIP certificate has expired. Session manager 1 has no issue.

Can you directly connect a laptop/service unit to the ETH LAN of Avaya G450 to gain access to the CM?

Hi we have ACR 11 but it doesn't record for the agents who have a WFH setup when the call is outgoing. Any ideas what to check?

Is it possible with ASA to list/display how many are analog lines and digital lines that is configured and how many are currently being used?

Update, I successfully backed up SMGR to the directory of CM. Steps I took are backup smgr, tick remote, put the ip of CM and credentials in it, for the file name puth the path+file name (eg. /var/.../filename).

I've tried to divert calls via remote coverage and via VDN/Vec route-to but when it is forwarded to the external number I set to, the call gets rejected with denial event 1183. But whenever I dial to the external number I want the calls to be forwarded to, it has no issues. Any ideas? TIA. I've...

Is it possible to store the backup of SMGR to the CM Server?

So, I tried changing the transport method in signalling from TLS to TCP and can now receive a call, but still can't dial.

Performed packet trace and received this. 407 Proxy Authentication Required.

How do I check/renew the said certs?

So we're currently running CM 5.2 and we have converted some analog phones to 9600sip in CM via SPA112 converter. The problem is whenever we dial it gets us a fast busy tone. Same thing happens if another station dials the converted phones extension. Other things I notice are the SIP trunk...