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Hi All, I have a system that has primary and secondary servers which are at version 11.0.45 I have created the 256Gb USB key as per the documentation for upgrade to 11.1 I have upgraded the secondary server successfully. When I try to upgrade the primary server using the same USB key it appears...

Hi All, Do you know if the MiVoice Business Console will work over a VPN connection for a home office user? Customer requires all staff to work from home and want the operator to continue as normal albeit from home. TIA /MJC

Thanks to both of you, Reserve Last CA is perfect. /MJC

Hi, The problem is there is no transfer option when they receive a call. Call Waiting is unticked but if you have two call appearance buttons then the second incoming call is presented which they don't want. The only reason they have two call appearance is to be able to transfer calls. /MJC

Hi All, Customer has J139 phones with "appearance a" and "appearance b" Some users do not want call waiting notification when they are already on a call. Because the Transfer button is not available due to feature restrictions on the J139 they require "appearance a" and "appearance b" so that...

@sizbut Many Thanks for the info. Was starting to lose what was left of my sanity /MJC

Hi All, Customer has a Standard Hunt Group 62996 with Sequential selection and 3 members, 40927,40926 and 40925 in that order. They are all J139 with only one button free for programming. The Hunt Group has voicemail set and they have recorded the greeting. I have configured button 12 on the...

@Pepp77 Thanks, I will try that /MJC

Hi, The customer has a sequential Hunt Group with 3 members. They would like to manually forward all calls for the Hunt Group to voicemail using just the first member in the sequence to activate it. First member being the master so to speak. They do not want any calls to ring on the other...