I have just found out it was the SIP tab under the user. instead of it using an incoming route number it was just sent to the users extension. as soon as i changed that to an incoming route number it worked
Hi i have one user that cant dial out on her phone, i have done the following
recreated her user and her extension - didnt work
logged in as someone else on her phone - this worked fine
The user can receive incoming calls from external/internal fine and can dial internal just cant dial out an...
Hi we have a hybrid setup however when i move a mailbox to office 365 they can send email but cant receive any email at all, if i move the same mailbox back to on premise it can send and receive email fine. I am convinced that there is a problem with the receive connector on 365 or the send...
Hi
I have a Microserver NL40 running Windows Server 2019 and i am trying to connect to my Terstation TS-XLC12 NAS. My server ip address is 192.168.1.4 and my NAS is 192.168.1.8. I can ping the device administrate the web UI from the server however i am not able to browse to \\192.168.1.8\Share...
Hi
We are upgrading our phone system from version 8.1 (65) to version 11 due to our current phones 1616L being end of life so we have replaced them with J179 which require your IP Office to be version 11 or above. I know first we have to check with our Business Partner if we have an upgrade...
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