Hello,
We had similar issuue. We opened a SR and we disabled messaging following the suggestion of Avaya engineer :
"Messaging Icon can be removed from workplace, and this be controlled using 46xxsettings file.
Option - SET ENABLE_IPO_PORTAL_MESSAGING 1 (enables IPO messaging)
SET...
Hello,
We have simillar issue with IPO500V2 & Workplaces on Iphones ( registered throught ASBCE ).
We have an open Service Request over 10 months without solve the issue.
During this period :
We have upgraded IPO more than once, we have upgrated ASBCE, we have installed a patch from T4...
We...
Hello ,
Please send more details :
What type of lines do you have?
Make some test calls and take from System Status Application the trace All output from the extension & from the line.
Best regards,
Hello Mani66,
I am sorry I didn't notice that you have already upgrade the IPO5000V2 to the latest version.
At the moment you have to options : 1st you open SR to Avaya support or 2nd you wait for the next version.
my apologizes again for misunderstanding.
Hi All,
The latest update from Avaya is to perform the Upgrade of J Series Phones to firmware 4.1.1.0.7.
I will do it for some users tonight and I will inform you .
The new update is that the Higher team of Avaya wants to check the call flow from VMPro to user. So I share them the VMPro database file. mdb .
I do not understand this as we have the issue at all of kind of calls ( internals & externals) ...
@BrianCosta,
We do not have any update. We have this issue in two different systems.
They asked for monitor traces, tcpdummp files and wireshark traces from the telephone...
I am sure that they do not know really whats happening....
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