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  1. Alfordap

    UCx SIP trunk to Avaya Session Manager

    getsomesun1, Thanks for the document. I had thought about setting up the link to our CM instead of SM but we would prefer to use SM. I did try the TCP but this is UCX 7 and so I added this string to the Peer details (transport=tcp) and still did not work. I am thinking this is either a...
  2. Alfordap

    UCx SIP trunk to Avaya Session Manager

    The public unknown sends to the other NON-UCx SIP Entity in the failed call. I think it is treating it the same once it realizes it cant send a call to the UCx. I do have a dial pattern in for each extension I am trying to send to the UCx I already have multiple other SIP Entities working just...
  3. Alfordap

    UCx SIP trunk to Avaya Session Manager

    Here are the SM traces. Again I have masked domain and IP info. 6AURA is the Aura phone and 6UCX is the UCx phone. First trace is a completed good call UCx-->Aura and the second is failed Aura-->UCx On the failed attempt the Aura tries to hand the call off to a different SIP entity when it...
  4. Alfordap

    UCx SIP trunk to Avaya Session Manager

    I changed/masked some IP info and the domain. 6###1 is the Aura Phone and 6###2 is the UCx phone. These are traces from my CM, I will get some from the SM as well but I found there is more info in the CM trace. First trace is UCx --> Aura that works. Second trace is Aura-->UCx that fails...
  5. Alfordap

    UCx SIP trunk to Avaya Session Manager

    Has anyone ever set up a SIP trunk to Avaya Aura Session Manager. I have added the trunk in the UCx and I have added the UCx as a SIP Entity on the Session Manager. Its all UDP. I can place calls from the UCx to the Aura but the Aura cannot place calls to the UCx. When I do a call routing...
  6. Alfordap

    Extra numbers added to the called DN on Tie trunks

    bignose21 - It was the SIGO! Thanks a ton! Gold Star awarded.
  7. Alfordap

    Extra numbers added to the called DN on Tie trunks

    Here are DCH messages on my CS1000E sip trunks. When I route the call through a different CS1000 to get to my CS1000E I do not get the 104 at the front of the called DN. Where do I have that taken out. The System that my 1000E hands off these calls to does not like that 104. Also We are...
  8. Alfordap

    Extra numbers added to the called DN on Tie trunks

    I have a tie trunk between a CS1000 and CS1000E. The CS1000E then has SIP trunks to another system. When I try to complete a call from the CS1000 that routes through the CS1000E the 3rd system is rejecting the call due the dialed DN being unknown. It looks like there is a "104" being added to...
  9. Alfordap

    UCM Default Certificate Renew

    leekawai I was able to renew it in the UCM. Under "Certificates" you can select which endpoint address you want to manage. This will show you all the certificates. If you click on "Web SSL" you will get a pop up window that gives you the following options Export a certificate and its private...
  10. Alfordap

    UCM Default Certificate Renew

    Turns out that I could install a new WebSSL cert and after a restart of Jboss with a new WebSSL cert installed it overrides the default certificate and the problem is fixed.
  11. Alfordap

    UCM Default Certificate Renew

    Firebird, I appreciate it but most of this is for Aura not CS1000E 7.0
  12. Alfordap

    UCM Default Certificate Renew

    I found that one also but I that was for a valid certificate and the time on the server was wrong. I actually have a certificate that is going out of date and need to replace the certificate.
  13. Alfordap

    UCM Default Certificate Renew

    I have a CS1000E Type: Nortel Communication Server 1000E CPPM Version: 4021 Release: 700 Q + The current default ssl certificate is expiring. The private Cert Authority is still good so I figured I would just go into the UCM-Security-Certificates and renew it. All the manuals say that you...
  14. Alfordap

    Change of T1 transport causing Frame Slip Errors

    We recently moved two T1's from Ciena 3500 Sonet to Ciena 3932 TDM over Packet for transport between two CS1000 PBXs. Moving these T1's has caused frame slip errors DTA017 at a rate of 3-5 per hour. We think it has something to do with the clocking on the 3932 switch interrupting or corrupting...
  15. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    We got it fixed! We had to change Signaling Group 700 (our 911 trunk) "Enforce SIPS URI for SRTP?" to NO from YES. Thank you for your help Kyle.
  16. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    Kyle, The route pattern for our 911 calls (30) has secure SIP turned off already and we do not an SBC? Pattern Number: 30 Pattern Name: 911 Route SCCAN? n Secure SIP? n Used for SIP stations? n Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC...
  17. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    Kyle, thanks we will give it a try and report back.
  18. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    Here is a failed H.323 call Sorry for the weird characters Putty does that in the log. Also I had obscure the whole 10 digit phone number, domains and the IP address but the rest of it is complete. 11:42:23 TRACE STARTED 06/03/2020 CM Release String cold-01.0.532.0-24515 11:42:25...
  19. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    This is a successful 911 call from a SIP phone Sorry for the weird characters Putty does that in the log. Also I had obscure the whole 10 digit phone number, domains and the IP address but the rest of it is complete. I will post an H.323 failed trace next. 11:23:57 TRACE STARTED...
  20. Alfordap

    H.323 phones drop 911 call when the PSAP answers

    Running Aura SM 7.1. We recently found that when an H.323 phone dials 911 the call drops the instant the PSAP picks up the call. SIP calls complete without a problem. We have run traces on both SIP and H.323 calls to 911 and they look the same. We have called the PSAP and they confirm that...

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