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In case someone has the same issue, this ended up being a licensing issue with NCR. They didn't give the restaurant the right license to run the Punchh rewards program.

Hello! Has anyone ever seen this error before? It started showing up on a client's registers about a week ago. The manager can't press on the error himself, I have to log into each terminal and click on it for it to go away. After I click on it, the terminal starts up like normal and doesn't...

A client of ours wants me to set up a Buy 1 get 2 kids meals free promotions. I've tried setting it up as a BOGO, new price, coupon, and combo in Aloha but none of them quite work how they're wanting it. They want it to auto apply and I think this is part of the issue. Anyone have any...

Forgot to mention that I've disconnected and reconnected the database, but still a no go.

Had a client call in saying they couldn't get CFC to open, and I noticed that the AeMinStoreService isn't starting. I get the error below when trying to start it. I've rebooted their file server and tried change the account log on to our admin account but still unable to start it. Is there...

I have a client that would like to add QR codes to their receipts. Is there a way to do this through CFC or will I need to do this through Epson's software?

I've tried that, but when I try to use the promo I get the error "The Group Combo cannot be applied at this time". I made sure all of the items are listed in the categories for the promo.

I have a client who would like to have some promotion items rung up as a combo, and to have the drinks route to the bar before after a order is rung up while the food routes to the kitchen. The issue I'm having is that they use Table service and not Quick service, and I don't know of a way to...

Has anyone seen this issue before? Our low disk space alerts are set to let us know when a file server is below 5% free disk space, and this is the culprit on this particular file server. Is there a way to shrink this or what can I do to fix this?

Thanks! I wasn't sure what I could remove.

One of our clients is having a problem with one of their registers, where it will try to load RAL but it will show the following error then reboot. I stopped IBERQS.exe before it could start and was able to check and see what versions of .NET it has, and the latest version is 3.5. I tried...

I hope you guys can help with this because I'm about to throw this file server out the window. We received a new file server from a third party with almost all of the software configured that needs to be finished for a new store. I found out the image on the file server is from another store...