Search results for query: *

Thanks however this was resolved by adjusting the Transfer Recall time from 60 to 25 seconds.

I have a new setup where the calls go to a CS Menu 1, if they input nothing it rings into an ICD Group - I found the ring time out for the ICD Group 601 - works fine. However, if the caller enters # it then goes to CS Menu 2 where they can select the extension by either entering 1 for whoever...

Thanks - I Have FXD in UM, Main CS Menu is a time out to ICD Group 601 which then intercepts to 601 VM on a RNA - That is working correctly - Still waiting on customer to verify the above solutions as they were extermely busy yesterday to confirm. Will report back as to what worked once done...

Thanks - I programmed a DSS Key Voice Mail Transfer - 500 Also, In the extension table - Recall Destination - 500 Going to give this a shot when customer arrives.

Hi All - Have an NS700 where the receptionist is transfering an incoming call to an extension, if the ext does not pickup it is kicking back to her. Anyway to keep it from kicking back and simply going to that designated ext VM if RNA? Also, how should the DSS Key Voice Mail Transfer be coded...

This was resolved by adding a DSS Key ICD Group 601 and assigning a distinctive ring to that button on each users extension.

This was resolved by uploading the downloaded .tda file from KMS to the NS-700 file system, then using that installed file to activate the system under activation along with a restart.

Thanks OBT - So strange, reseat card, reboot unit nothing! Both UM Channels show UP - SO I restored her from the original backup taken before site delivery - everything would work except it was stuck in Night Mode. Double checked the Time Schedule - Looked normal like it 8:30Ato5PM. Still...

Hey all - I have a customer looking to setup this scenario: Call hits CS1 which has option # to go to Extension List CS3 - They can then select the desired extension from the list and ring extension. Is there a way to set a distinctive ring for extensions if the call came from either CS1 or...

Hi folks - Have an issue here with an NS-700 - all set up with extensions, Mailboxes built - proper ext number to mailbox number - DSP Card, SD Card. However when hitting the Message button on the phone to dial into 500 - its ring no answer. What did I miss? Thanks In Advance!

Hello All - I am a new Panasonic dealer - logged into the kms site to register the new NS-700 - entered the Flash ROM number however I am only presented with .TDA file. How do I fing the DKEY-FR file needed to activate the system? Thanks in advance!