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  1. jjenuine

    CM10.0> Internal CID not working on a few phones - sorta

    We upgraded from CM6 to CM10 a couple of years ago and our stack of g650s with digital and analog phones has been running great ever since. We use a long range analog cordless phone off of the PBX and they all get calls in and out just fine. They also display CID when an extension calls the...
  2. jjenuine

    call coverage and call pick-up

    So we just upgraded from CM6.0 to CM10.1 and a user has brought something to my attention. Their department has a call answer-group that delivers most of their calls. sometimes the caller is transferred to a specific extension in the group and they're set to cover to the answer-group. one of the...
  3. jjenuine

    DBM32 on 1416s

    I knew I was missing something stupid. This is what I needed. Thank you. I risked looking stupid online and saved myself looking stupid to the on-site tech next week. Again, thanks.
  4. jjenuine

    DBM32 on 1416s

    I'm trying to add some DBMs to some 1416. I've got PSUs and the lights on the DBM will light up when the 1416 gets plugged in, but the phone system never sees it and I can't program it. Is there a firmware mismatch or something that I'm missing? Next week we'll be upgrading from CM6 to CM10.1...
  5. jjenuine

    SIP trunks to fax server works great but...

    - Meneer - I'm going to change the number of channels on our SIP trunks to match what the fax-server has provisioned. They were initially both 24 but the project manager decided to not buy all 24 licenses, only 12. It didn't occur to me that the disparity would be an issue. I bet that's gonna be...
  6. jjenuine

    Block an incoming PSTN call to a unique station outside of business hours

    If this person is calling your user's DID, then your provider can block that number from calling that DID within a specific time frame. Ideally, this is something that you can control yourself, but if your account doesn't include this kind of user management then you'll have to call them.
  7. jjenuine

    SIP trunks to fax server works great but...

    I have a working set of sip trunks used as a tie to our fax server and all traffic to and from the server uses our PRIs. We have 24 sip channels provisioned for the server, but just 12 fax server channels. Periodically through the week we get a rash of faxes to our switchboard when they have...
  8. jjenuine

    Avaya CM6 web interface down

    No stand-by or fail-over of any kind to use. Hard power-down of the server fixed my issue this morning. Now I can at least start to figure out what logs are filling up and try to prevent this in the future. Thanks for the response.
  9. jjenuine

    Avaya CM6 web interface down

    So, this morning I found that I couldn't log into the web interface, instead, my browser returned "Unrecoverable processing error occurred", no matter the IP address or username/pwd. The internet tells me it's because there's a log file(s) full. The internet, this site especially, tells me that...

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