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Hello ALL, Does anyone know what is the function of p-scan utility for phantom calls ? Does it show all calls or waiting calls only>.? and does it disconnect hunged calls ? Thanks ,

Hi all, I need your help I have purchased 5 external IP addresses from the customer I need to use these IP addresses for the following applications with the SBC : 1- Avaya aura Conferencing 2- Avaya aura Device Services 3- Avaya aura multimedia 4- Avaya aura session Manager (for remote...

Dears. while configuring avaya aura conferencing Do i must configure a sip trunk between communication manager and the conference server Thanks.

Hi all, How to resolve bad video quality in avaya one x communication video call is there any idea Thanks

Hello guys, Is there any solution to customize buttons for call appearance in Avaya equinox for windows Thanks,

Hello all, Is Avaya aura contact center 7.x supported on dell r620 avaya server or not Thanks

Hello all, if i want to change the cm time after i change it from the webb vsphere then i must restart all avp servers or not ?

joe2938 i just want to know the requirements from a document

Hello all, I have an implementation of AACC 7.X with multimedia i want to know what are the prerequisites for the e-mail,web chat and sms to function correctly which must be provided by the customer Thanks ,

janni78 no its through voicemail pro

sizbut Could you please be more specific

sizbut so there is no work around to solve this issue ?

Dears I have ipo 10 with application server with voicemail pro linked with communication manager with sip trunk the internal and external calls are being recorded i want to record only external calls is there a solution?