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  1. BigL1010

    OneX Communicator - Transferring Issues

    I have a AVAYA CM 5.2 for a few employees using OneX Comm 5.2 some using them as agents....log in button as well soft phone configured with two bridged lines from their desk phone... when someone calls......they get the normal choices choose transfer with a text box.. put in the extension and...
  2. BigL1010

    AES Server - HTTP 404 Error

    When I access the AES Server Remotely.......I am able to log in to the login screen but when it tries to access the Interaction Center Web Page....it get a HTTP 404 error so I cannot access the services, and other maintenance options menus on the left. Any Ideas? (I have added it to the IE...
  3. BigL1010

    AVAYA DID Numbers - Different Sites

    WOW...this is very valuable information.....thinking it was just a shutdown and move.....it seems to be more intricate that that. Thank you all.
  4. BigL1010

    AVAYA DID Numbers - Different Sites

    Port the Numbers.....that is all LOCAL LEC related....correct? Not PBX related.....
  5. BigL1010

    AVAYA DID Numbers - Different Sites

    all the PBX are networked back to the core via IP addresses so the core so they are constantly talking to each other so everything is replicated. alot of times i make changes to the core and it eventually copies it down to that/those PBX system(s)......but this scenario.....THAT or more than...
  6. BigL1010

    AVAYA DID Numbers - Different Sites

    We are in the process of consolidation of employees and buildings where Building A has its own PBX and Building B has its own PBX.........and they both have their own range of DID Numbers Both PBX systems report back the CORE - which is Building C.... - During the consolidation.....will the...
  7. BigL1010

    Whisper Not Working

    Thanks for the response.....I appreciate it.
  8. BigL1010

    VAL Board - Can not connect to the VAL Source

    AVAYA Communication Manager 5.2 VAL Board Announcements TN2501 When trying to do a backup......in ASA ....there is a error stating ...BACKUP ANNOUNCEMENT FAILED; CANNOT CONNECT TO THE VAL SOURCE - Yes I can PING it from my computer..... - I can still assign/record announcements.. - It still...
  9. BigL1010

    Whisper Not Working

    I created a Whisper announcement and did place it in the VDN of Origin Annc. Field - COR is set up correctly - Announcements are setup correctly? What am I missing? I would appreciate any feedback. Thank you.
  10. BigL1010

    OCTEL Voice Mailbox

    Octel 3.1 Voice Messaging System Is there a filed in the configuration page of the Subscriber......that you can program the ZERO Option ? Or is that something the subscriber does through the prompts/menu ?
  11. BigL1010

    AVAYA IP Office

    i do apologize if I did something wrong....let me find out more information and I will repost
  12. BigL1010

    AVAYA PBX Circuit Cards

    Thank you. I appreciate your response.
  13. BigL1010

    AVAYA IP Office

    AVAYA IP Office 11 Username Password Administrator Administrator Maintainer Maintainer SMGRB5800Admin SMGRB5800Admin Operator Operator BusinessPartner BusinessPartner EnhTcpaService EnhTcpaPwd1 Manager Manager
  14. BigL1010

    AVAYA PBX Circuit Cards

    Are there any AVAYA Circuit Cards that are valuable and re usable? and how can they be used? - IPSY? CLAN ? MEDPRO ?
  15. BigL1010

    NICE/AES Server Issues

    Can some one provide input on the following .....(if possible) - NICE 3.1 and AES Server Version: r4-0-1-bld-51-0 - After every weekend......when the NICE CTI Server goes through its normal restart maintenance reboot............I need to restart the AES Server as well. (and it seems to be the...
  16. BigL1010

    CenterVu Supervisor Administration - Agent Groups

    I know how to create a Agent group, modify an agent group but now to I give a user permissions view and report on that Agent Group in CMS/CenterVu (V13)
  17. BigL1010

    AVAYA IP Office

    We have a new AVAYA IP Office where none of the system passwords are working.......How do i access the server for administration?

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