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  1. RNA Errors

    On Premise PBX Recommendations 2023

    Telcodog I've reached out to Emetrotel but have not heard back as of yet. Do you have a lot of experience with the platform? How reliable have they been for you? Any additional information as a reseller or end user would be appreciated.
  2. RNA Errors

    On Premise PBX Recommendations 2023

    CMUK How would you compare the NEC SL2100 with the Panasonic NS700? I've only had limited experience with NECs enterprise PBXs (9300 series) and while fairly solid they were prone to requiring reboots to clear call quality or ports that were tied up with phantom calls. That and management was...
  3. RNA Errors

    On Premise PBX Recommendations 2023

    The last few years have seen big changes in the industry with Panasonic, Toshiba pulling out and cloud VOIP being so heavily marketed. We don't do a lot of new installs especially since Panasonic has shut down their product lines. I am in need of recommendations / option for an on premise PBX...
  4. RNA Errors

    Web Console v9 for US KX-NS700?

    Does anyone have this?
  5. RNA Errors

    KX-NS700 US Version 9 Firmware Request

    As the title says, does anyone have this US firmware?
  6. RNA Errors

    US KX-NS700 WebMC v9 Request

    Does anyone have this available for sharing?
  7. RNA Errors

    KX-NS Version 9

    Just to clarify are the linked NS700 firmware files OK for US Region?
  8. RNA Errors

    NS700 - ACD Report: User Call Detail - SOLVED

    Anyone else struggling with CRS here is the dealio: ACD Exports of Call Detail are saved to the ACD Exports folder under your NAS share.
  9. RNA Errors

    hi all anyone got ns500/1000 offline

    Many thanks, does this work with the US NS700 chassis as well? I assume it would but...During installation I am unable to specify no suffix code.
  10. RNA Errors

    NS700 - ACD Report: User Call Detail - SOLVED

    Good afternoon guys, hopefully one of you has conquered this issue, I cannot find a solution. Firmware 8.4 (most licenses enabled) NS700 attempting to get outbound call detail for an extension by using ACD Report...User...View Report shows a summary. Details button generates a report that is...
  11. RNA Errors

    Voicemail Access Via Outlook 365 NS700

    No, for a visual voicemail experience. There is a provider for Outlook to access the mailbox via IMAP so that there is a visual interface to directly access mailbox contents. This does not work to the best of my knowledge but since my knowledge is limited to my experience I figured I'd ask...
  12. RNA Errors

    Voicemail Access Via Outlook 365 NS700

    Has anyone had any success using Outlook to access mailboxes on the NX700?
  13. RNA Errors

    NS700 Spectrum/Charter SIP disconnect at exactly 15 minutes

    Spectrum's voice gateway is a separate line of service to the Internet which has its eth0 port connected to a core switch on the voice vlan as is the PBX. I'd extended the UDP timer earlier in this ordeal before it occurred to me that the gateway is actually the core switch. For future...
  14. RNA Errors

    KX-NS700 US Firmware Request

    I am waiting to hear back from Panasonic BTS on access to their new site however in the meantime (and in between time as I am not certified on the NS700 and unsure if even resolving this access issue will result in getting the firmware) does anyone have a link to the latest or 8.32 US firmware...
  15. RNA Errors

    NS700 Spectrum/Charter SIP disconnect at exactly 15 minutes

    obtsystemsprogrammer: Why did you ask about Sonicwall? We have one with the gateway and PBX hanging off of a switch outside the Sonicwall (so it should just be the switch involved in this given they are both on the same VLAN) however for future reference it would be nice to hear your reason...
  16. RNA Errors

    NS700 Spectrum/Charter SIP disconnect at exactly 15 minutes

    I too have had this issue with Charter. The last ticket I opened two weeks ago resulted in them making a change on their gateway. They will not tell me exactly what was changed nor give me any PBX configuration changes to make from what we have already. Not sure if it helped yet HOWEVER here...
  17. RNA Errors

    PANASONIC NS UNIFIED WEB MAINTENANCE CONSULE

    I see the ns500 and ns1000 firmware links but does anyone have the ns700 for US?
  18. RNA Errors

    NS 700 Multi-lingual Call Routing Assistance

    I’m working on an issue that I swear I’ve solved before but at present I cannot get my head around. Any help is very appreciated and if you prefer to bill out to help resolve it I’m willing to get that done as well via a Splashtop session. Desired call flow: We have two sets of OGMs recorded...
  19. RNA Errors

    PANASONIC NS UNIFIED WEB MAINTENANCE CONSULE

    sure would be nice if one of those who were given a copy of the offline web console (US version) would send one my way. rna_errors@outlook.com
  20. RNA Errors

    offline web maintenance console

    Anyone have the US version of this?

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