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Yeah I thought of that afterwards, there would be very little current on those ports.

I am back with another question from our team. We had made another run however the tip and ring had become shorted for a extended length of time, the station port still works after fixing the condition. In this case I assume the station ports have a short circuit protection circuit of some sort...

Thanks for the help guys! Both of these links will work perfectly.

This is a simple question for everyone. Does anyone have a template for the Feature Card (the little sheet of paper under the handset) M7000 series stations. I am not at the office right now so I don't know the actual dimensions of the card and cannot measure it. I don't see a need for a DESI...

Well, after removing the KSU to rearrange the wiring. I hung it back up and miraculously, all my lines were working. Im not sure what I did. My guess is I bumped something inside. Looking back, I remember the relays on lines 1, 3, 4 and 5 were silent when the line opened. Now I know in my...

Thanks, I just checked everything you suggested and still have found nothing out of the ordinary. Any other suggestions.

We have a 616 installed in one of our offices that we purchased from a local supplier. My work being very cheap purchased 2 Linksys PAP2T VoIP adapters. All but one of the lines (Line 2) is barely audible. (Though Line 2 also has an issue with volume. The party on the other end cannot hear our...

Hello, I am the lead I.T. Person at my work. This is my first post on this forum so bear with me. We have an Avaya Partner ACS Release 6 (Standalone) as our system for our small office. It works perfectly fine except for Extension 12. The ETR functionality is not there. Therefore a system phone...