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Thanks for your response. It is not so critical that I want to spend a ton of money for someone to write a custom report. Kevin McIntire Good Times Restaurants, inc Good Times Burgers & Frozen Custard Bad Daddy's Burger Bar

Is there a way to run a report on my EM server that will tell me what menu items & combo items are subscribed to what location? Running RES 3700 5.5.7, EM Server is at 5.4. Kevin McIntire Good Times Restaurants, inc Good Times Burgers & Frozen Custard Bad Daddy's Burger Bar

We recently staged a new PC from the ground up. Everything works except for Manager Procedures. Attempting to log on results in an error "Login Feature is disabled". Has anyone ever encountered this error message? Kevin C. McIntire Good Times Restaurants, inc Good Times Burgers & Frozen...

Hosts.xml and Mdshost.xml have both been deleted and recreated, to no avail. Kevin C. McIntire Good Times Restaurants, inc Good Times Burgers & Frozen Custard Bad Daddy's Burger Bar

What type of Printers are you using? IDN, Ethernet, or Serial? If IDN, verify the dip switch setting match your Printer ID # in POS Configurator. If Ethernet, verify the correct IP is still set on the printer. On your new printer, verify all setting are the same as the printer you replaced...

Moving a RES 3700 5.5.7 to a new PC. Database is loaded, Control Panel goes to FOH. Try to start OPS, receive the error "Encryption Initialization Failed". Kevin C. McIntire Good Times Restaurants, inc Good Times Burgers & Frozen Custard Bad Daddy's Burger Bar

Hello; we have a QSR Drive Thru concept that has recently started using OLO (Online Ordering). We have had Kitchen Themes setup since we went live with Micros. When we added the "PosAPI Web Service" device, one of the stores reported that when the system was switched to FAST, online orders...

My first suggestion would be to do a DB rebuild. Depending on the size of the DB, this could take up to 4 hours, & I have seen longer times depending on the processing power of the PC.

This is my first time, so please forgive any errors in protocol. I manage the POS Support Group for a small (33)chain of restaurants. Marketing is doing research on implementing E-Gift Cards. My question is directed to the processing of the E-Gift Card number to the Point of Sale. In today's...