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We bought the replacement CallPilot from a company through Amazon. They don't have any keycodes. They are offering to look for a CallPilot unit that has more than 10 mailboxes on it. As they warned, probably significantly more than what we paid for this unit from Amazon. Thanks for your...

CurlyCord: Well we know what the problem is. It is mailbox licensing. Did as you instructed and put the 2.0 software card into the replacement unit. Did a REINSTALL and it created 10 mailboxes. Voicemail system works when you have only 10 mailboxes. Able to leave voicemail and retrieve it...

CurlyCord: I did as you suggested and simply swapped out the software cards. Turned off the replacement unit - replaced the software card which says 2.0 with the software card from the failed unit which says 1.5 - and restarted the system. No change. Still can't access voice mails that are left...

MooreTel, I am using a Nortel phone. Think the model is NT8B27JAAA. At least that is what is on back of phone. And yes, I am pressing the Feature button and then 981, and the screen does NOT say login or password. It says 981 and then it exits. CurlyCord, I left the software cards in their...

CurlyCord, I am licensed for 54 mailboxes. I have 57. The mailbox in question is #10. Pressing F#65 did indeed remove the message that I have a voice mail. But that isn't the problem. I intentionally left myself a voice mail dialing in using the new system. The problem is I can't access...

Replaced a CallPilot150 Mini that was failing with a refurbished unit. Successfully initialized and restored from backup. System answers our phones just fine. Calls get forwarded to proper extension. I tested and was able to leave a message for myself. My phone (Nortel) tells me I have a...