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On the screen it has a 6 at the top, with right below that showing: Please Wait

"the release shows when you plug it in on the display smile" I'll be back on site tomorrow, I'll check that then - Thanks for that.

When I plug the 5420 into the Small Office unit, the screen says something like: "please wait" can't remember for sure. but something indicating it was in the boot mode, yet the screen never changes. Not sure how to find out which or 5 or 6 that it is.

Following your suggestion, where do I "open monitor and enable TFTP" would that be in the phone itself or the Small Office?

I have two of these phones that both will not working when plugged into the Small Office Edition Office IP unit (software 4.2). Could the 5420 not be compatible to the Small Office Edition unit?

That did it, it's now working. Thank you Touchtone!!!! And yes, it was good learning more about the unit, thanks also for sharing that sizbut....woo whooo..[smile]

Oh, I have Office Manager loaded on my PC and it's connected to the unit. How do I disable or set the other lines out of service?

Ok, thanks for that. I'll try it...

I have an older "Small Office Edition" unit and Avaya 5410 phones. I've acquired this phone system and after connecting only one phone I get the "waiting for line" in the window of the phone. I have only one analog phone line connected to the analog in on the front of the unit at this time...