That is my main issue, I have NO access to any of the passwords. The setup is inherited, but it was put in place by the ISP here and they do not know the password for the system. Two lines/trunks in the system were restored (they mysteriously started working), but that has its limitation as...
I'm still here, and unfortunately, still without access to configure the CS1000 due to the password issue. Also, I made a slight mistake earlier where the version is concerned. It is VxWorks 5.5.1. The local service provider came and was unable to log into the system. They tried resetting the...
Could that be the issue why I am unable to send or receive calls? All I am getting is a busy tone when I try dialing out or when calls are coming in. The service provider told us that they are able to get to the line from their end but they are unable to get to the system. The error is now gone...
Reset the MGC card and the p`hones are back up. Thank you for your assistance. I will contact our service provider regarding sending out calls. Internal calls are going through but no luck with outside calls. Thanks again.
Good news. I changed the RAM in the Call Server and one of the lights are now green. However, the error (E002) is still being displayed on the MGC card. Any suggestions?
Our UPS went down and the phone system at my organization seem to have malfunctioned for two weeks now. Up until today, all efforts to restore normal operations are futile. I am uncertain how to correct this issue. I contacted our ISP here and they are unable to resolve the issue as well. Help...
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