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  1. Hamid2018

    CSTA Passive call Recording

    Dears Hello I'm wondering if there is no document in Openscape 4000 V7 or earlier versions that guide me on how to configure CSTA Passive Call recording. I need to use CAP and CDR (Call Detail Recording) together to record some of the station's calls voice and data. Any help would be...
  2. Hamid2018

    how to get Openscape 4000 V10 Documents ISO file

    Dears Hello previously I used to download the installer iso file of Openscape 4000 V6 to V8 and in documents directory there was an ISO file with most of OS4K documents but in Version 10 there is no file in Documents in installer iso file and I cannot find the way to get that, what is the path...
  3. Hamid2018

    Recording calls from OSCC

    Dear Moriendi Thank you so much. that was so helpful. Best Regards
  4. Hamid2018

    Recording calls from OSCC

    Dear sbcsu Thank you so much. Best Regards Hamid
  5. Hamid2018

    Recording calls from OSCC

    Dear SBCSU Thank you so much for your kind reply, but how does this station send the voice of an other call (for example yyyy calls ZZZZ) to the registered Voice recorder? better to ask what is the deference between the xxxx SIP extension with an usual SIP extension? Best Regards
  6. Hamid2018

    Recording calls from OSCC

    Dear SBCSU Hello Thank you for your kind replay I cannot Use that brand of Voice recording because of Passive Defense items. So I need to know how to add a SIP extension which sends the audio of an other call between two other stations on Openscape 4000. As I found I need two SIP extensions for...
  7. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    Dear Moriendi and Dear SBCSU I'm honored to anounnce that we captured the packet which sent by unify SIP phone to STMI card and put it in the software of the IVR made by our vendor locally and Music on hold wile transferring call from IVR to stations works properly. Thank you for your help...
  8. Hamid2018

    Recording calls from OSCC

    Dears any one can help? How to configure two SIP extensions which send sound of a call as Side A and Side B made between two other (TDM or IP as SIP or HFA) station. Best Regards
  9. Hamid2018

    Camp on tone and repeatation on all stations but I don't have any Idea

    Dear adibv Hi I inserted the zand parameter but I was looking for the Dtim2 parameter you mentioned thank you so much. Best Regards
  10. Hamid2018

    Camp on tone and repeatation on all stations but I don't have any Idea

    Hi All I want to active camp on tone on internal and external calls on an Hipath 4000 V3 and I want to repeat this tone every 5 sec I tried: 1.camp on tone in ZAND Tones =6 or 7 2.Activate CW in Cossu But when a call receives for a busy extension I have visual alert on Display and there is no...
  11. Hamid2018

    Recording calls from OSCC

    Dears Hi Does any one know what is the configuration of Openscape 4000 SIP extention configuration to record the audio data of all stations types? Best Regards
  12. Hamid2018

    AMO SIPCO Error

    Dear Moriendi thank you for your kind help, yes the CCB should be clear but I found the SIPCO parameter in XML file and added the AMO SIPCO in comwin. I found what I needed. Best Regards Hamid
  13. Hamid2018

    AMO SIPCO Error

    Dears Thank you I found the systems XML file in the SUSE and add the SIPCO comand as required. Best Regards Hamid
  14. Hamid2018

    AMO SIPCO Error

    Dear thepfy Thank you for tour replay. so there is no need to add sipco net address like the command mentioned before?
  15. Hamid2018

    AMO SIPCO Error

    thread965-1716275 Dears Hello I have an Openscape 4000 with no AP shelf, and visibly no APE unit. but every some times on the System following error acours in the Dis-LOGBK. P10151 DEV:USER TSN:3120 UID:2 NOUN:SIPCO TYPE:START TIME:21-09-06 11:47:12 CHANGE-SIPCO:LSNET,,,,,,,,,,0.0.0.0...
  16. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    Dear Moriendi Hello, Thank you for your response, I just found that Unify DPIP55 or Openstage40 as SIP does some thing (sending a defrent packet to a defrent port number of STMI card) which makes the system to play MOH for the other party, I captured the packet and will share the result. but I...
  17. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    I just found this in document OpenScape 4000 V8, Volume 4: IP Solutions, Service Documentation, Issue 2 2.4.2 Restrictions of Terminal Features The following entries must be deactivated on SIP terminals (either in the DLS “Feature Availability” menu or on the terminal directly), as these...
  18. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    No I dont have any SIU peripheral Board. I captured the packets with wireshark and this is the result: |Time | 192.168.0.2 | | | | 192.168.0.230 | |3.846232 | INVITE SDP (g711A g7 |SIP INVITE From...
  19. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    Dears Thank you for your fallow up, it is appriciated. I found that when HFA phones hold the line caller hears the MOH but SIP stations hold the line caller hears nothing. exec-updat:BP,all; and exec-updat:A1,all; then restart initiated two times but the problem is still. here are the reg...
  20. Hamid2018

    Hipath 4000 Openscape 4000 Music on hold

    Dear Moriendi Thank you for your reply , None of internal (Analog, digital, SIP or HFA) or external calls hold or transfer play MOH even doesn't play the "Bitte warten" message. Is there any other relivant AMO? all situations are the same , silence on hold or transfer.

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