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  1. CandyHatEnt.

    Micros help, concerning spills/comps

    Something we have been waiting to get fixed forever you fix in 5 minutes. WildBar I can't thank you enough. You ever come down to Texas you let me know will take care of you! I do have another question if you know how to change? Under our Daily Sales Report our old system would show the liquor...
  2. CandyHatEnt.

    Micros help, concerning spills/comps

    Could desperatley use the help please! Thank you so much. We recently upgraded Micros and found a thing we need to fix. On our old Micros system you would have say 2 bud lights and 2 shots of whiskey on a tab and you wanted to comp it. It would basically require you to comp the whiskey as...
  3. CandyHatEnt.

    Micros 3700 Multiple Gratuities

    I've never checked an itemizer box before for the 20% one? Is this something I need to click for a second one? Thank you so much
  4. CandyHatEnt.

    Micros 3700 Multiple Gratuities

    Hello I'm trying to set up a second gratuities for parties 10 or more for 10%, or used at our discretion doesn't have to be 10. We currently have a 20% button right now that works for tabs left open/walked tabs/etc. However I have literally duplicated it with a button in the POS and same...
  5. CandyHatEnt.

    Micros Epson TM-U220B

    I guess basically how do I replace the workstation and make it the new print controller? Thank you Wildbar.
  6. CandyHatEnt.

    Micros Epson TM-U220B

    Ok will check, yes one printer is an old printer that we just haven't removed from the system (HOT PRINTER)It is not in any physical location. HOT Printer then defaults to Bar 2 to print the kitchen receipt since COLD is down. Yea the print controller I'm guessing is the Bar 1 PC because when...
  7. CandyHatEnt.

    Micros Epson TM-U220B

    Well we did not touch anything related to the software so I don't think anything would automatically change do you? This is a 10 year old system (ha!). Is it possible to change to Ethernet interface on IDN lines? Yes we have rebooted the server a few times. Thank yall so much for responses...
  8. CandyHatEnt.

    Micros Epson TM-U220B

    Hello, in desperate need of help could even offer to pay for services! We have a very busy restaurant with an old system (upgrading soon). One of our kitchen printers a IDN TM-U220B stopped printing, it only prints to the bar now and the cashiers have to retrieve it and manually take it to the...
  9. CandyHatEnt.

    Replacing a 3700 Workstation that was a Hub?

    Hello we have one Micros 3700 terminal that always restarts, freezes up, etc. I ordered another Micros 3700 workstation and replaced it and put in the IP and run the cal. However the old workstation seems to be a printer hub? When the old workstation is offline nothing will print in our kitchen...
  10. CandyHatEnt.

    Micros 3700 CC Auth says * SYSTEM ERROR

    Yes sorry, old username would not work. It was a brownout by our credit card company, yet first 3 calls they said everything was fine. We had to escalate it the 4th time. They sent no emails, letters, nothing just blacked out our card from being used. Super Shady by World Pay. Thanks for the...

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