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RES Question: Version: 5.7.5 Not that I want to use LM at all- but is there a way to make it so editing Tips in Payroll Pre-Processing actually sends to the regular Employee Time Card and Tip reports? It would also need to funnel to the Professional Services ADP Payroll Export. Right now if I...

Sstamp, we had a similar problem after upgrading to 5.7. Our network regularly crashed, and we received similar messages in the 3700d: "*** WARNING *** Found node MICROSSERVER [192.168.x.x] not ping-able." There is a log for each workstation located in d:\micros\res\etc. The log starts with the...

Thank @JDSD for taking the time to send me this file.

Hello, I am searching through the posts looking for a staging guide for Workstation 6 for Micros 3700 as well as the custom opsdisplay. Can anyone help me with this? Thanks Chip

Installing the 5.7.7 patch corrected the problem for us. 18 workstations have not crashed for a month. @TwntyONE thanks so much for posting this...

Hi there, I'm looking for a Micros Authorized Dealer to help patch my Micros RES 3700 system from 5.7.0 to 5.7.7. I have support contracts with Oracle, so I have access to the patch downloads, but I don't know what order to patch them in. I'm hoping to find a dealer who can get this job done...

Thanks everyone, but I am receiving the error message with Auto Discovery Mode on. Here are the trouble shooting steps: > connect to the server and the WS14 > WS14 is a brand new 610 workstation and the customer tried to CAL the WS and stuck with Client trust utility on the ops screen. > MCP is...

Hello, I am adding the first WS610 to our 3700 RES 5.6 MR3 network. It was staged by factory resetting the BIOS and CAL completed without issue. I have up-to-date MDSHost files on the server and workstations, but RES will not load. When the new client is rebooted I receive a green light on...

@MicrosMikeM, You will have to force receive your file. Put the Sync file in the receive directory Open a command prompt on the New Store Server go to D:\Micros\Res\EM\Bin type receive -f https://res.cloudinary.com/engineering-com/image/upload/v1628165363/tips/2021-08-05_080842_vhbtgj.pdf

@Wildbar - Hello, I am looking for the Staging Document to setup a workstation 6 win. Would u be kind enough to send it to me? cmotley2203@gmail.com

I could not find a way to send you an email directly or DM you. cmotley[tt]2203[pre]at[pre]gee mail

Hello, I have a Micros 3700 Server running RES V5.7 MR6 w/10ea 5A workstations. Recently, I purchased a used 610 with Windows 10. I am looking for the Staging Document which lead me to this post and any advice to successfully run CAL. Would someone be kind enough to send it to me?

Hello, I received the error (fig 2) while receiving a EM file at a store. The error was the result of a new key created in touch screen designer. To fix this error I am assuming I should synchronize with the store, but I cannot create a sync file using the steps below: Any help would be...

Hello Andrew, I was able to resolve this by carefully re-installing the IIS Web components. Unfortunately, the micros directions are vague, but if you look closely at the install directions (and the pictures of the Web components) triple check and make sure all the components are installed...

We are a busy multi-million dollar store with twelve terminals. We recently moved our CC away from Micros ad replaced with separate ingentigo ipp350 Chip readers. We are using FreedomPay for the readers and integration between Micros and Hartland our CC processor. So far, the FreedomPay...

Hello, my current Micros Server is version 5.2 3700 with EM installed. I have a new server which I am installing Micros 5.7 too. On the new server, I installed the Micros prerequisite and then installed Micros 5.7 (I have NOT installed EM) During the Micros portion of the install, I chose to...

Hello, I need help with a newly installed Micros RES 5.7 on Windows 2016 Server. After converting the database from 5.2 to 5.7 --- OPS is working fine. Unfortunately, anything that uses the Web Server to run e.g. Reports and MgrProcedure fail. Micros AutoSeqServ and W3SVC service are running...