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Hello, I need to do a test to know if an network-region is registering to the LSP correctly if a problem on the network occurs, I would need to test the LSP becoming active and the phones registering to it as well as the media gateway is there a way to do it without forcing a network...

Hello, I have been trying to connect avaya G430 through a trunk to an Audiocodes gateway but i haven't been able to. I have configured them as ISDN on both sides but the trunk is not going up. This is the test of the signaling group on the avaya, anyone has any idea...

Hello, I'm trying to connect two avaya CM by SIP trunking, the calls work when calling from CM "A" to CM "B" but when CM "B" send the invite to CM "A" the invite does not progress. This is the trace of the not working call: 10:01:44 TRACE STARTED 10/19/2020 CM Release String...

The problem was MTU at provider side, set up at 1380

Hello, For some reason, all phones in a location suddenly stopped working,in theory here has been no changes either in the avaya CM and the network. I have been reading some documents even from avaya and in every post, it's the network fault for one reason or for another. I'm mainly...

Hello, Seems like I have a problem in one of our PBX and I'm not finding any information about it. We are using softphone but it seems hapening to physical phones also. The problem is that when the phone is abruptally disconnected (network down or shutting down the process on Windows to...

Hello, config attached, you explained it well so I think they are configured correctly, we have the same config in another countries (differents CMs) and seems not working too. Thank for you help guys...

But this works? I mean we have checked the configuration on our system and it seems configured correctly it is on "immediately" and applied to the media gateway. But we see that the gateways remain on LSP mode (Which is not a problem but they can't call other users outside the site)and it don't...

And the phones registed on the LSP will register to the primary too? Thanks for that useful info!

Hello and happy new year to everyone! I needed to know if there is any configuration that could be done on media gateways (G430 and G450) That makes them check if the primary CM is active after certain time. Lets say that there is an incident on the night and the media gateways enter...

Nothing there too i assume that it has to be something easier because we got the PBX and it was not maintained by the previous owner

Good morning. Nothing there. i must add that it happens no matter the callee attatched the image. https://files.engineering.com/getfile.aspx?folder=eff50061-051f-4f9c-85cc-023602ab6938&file=Capture.PNG

There are no entries on the digit conversion and nothing about suffix on the dialplan I assume that is not a session manager problem because I see the trace on the cm before going out

Can you explain more about the udp table? And it's a suffix not a prefix ¿where can I see the digit conversion for the suffix? Thanks

Hi, I have a problem forwarding calls on my cm 6.3 any call i want forward it adds a suffix 256. if i forward to a 06XXXXXXXX it converts the invite to 06XXXXXXXX256 and it causes the forward to fail. do you know where the system adds a suffix for the forwarded calls? Trace example 11:23:14...

Hello, I'm finding a problem with my Avaya CM 6.3 system. we have interconnected our Avaya switchboard through an integrated SBC with 4 more technologies. At the moment, Qsig passes the numbers and names correctly, when we create a trunk sip against the SM it always adds a "+" in front of the...

Maybe i wasn't specific enough. i am administering SMGR 6.3 the search bar works fine when it comes to search endpoints in the "Communication manager" the problem comes when i want to search an speccific user in the User Management menu. ill attack some pics Admin search...

Im having the same problem as thread690-1778684 i have permissions to modify, add view users in SMGR but seems like i don't have permissions for search the users by the search bar. Does anyone has the specific role/permission to do that? Best regards and thank you

Those are on VMWare ¿Is there any docummentation for the SM? i only can find ones that don't have the actual admin PW, i want to change it not to reset it. And when i change the AES PW i dont have to indentidy it the CM about the change in any way? Many thanks guys

Already know how to change the SMGR password, the CM password, but i dont know if changing the password would affect the service. Because i dont know how the server vinculations work. I cant find how to change the SM, AES, AAM password.