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  1. Richard Mckevitt

    Mitel YourSite Explorer - IVR and Prompts

    Hi - When you say add a RAD to the ACD path - is this done in the MIVoice or the Yoursite Explorer? I cant seem to see anything obvious! Cheers Rich
  2. Richard Mckevitt

    Mitel YourSite Explorer - IVR and Prompts

    Ok will have a look. It is going to an ACD group after the IVR kicks it out but don’t want constant ringing Cheers
  3. Richard Mckevitt

    Mitel YourSite Explorer - IVR and Prompts

    Hi - Not too sure if this is the correct forum but I am having trouble trying to get the IVR we have built in YourSite Explorer to play a prompt every 30 seconds or so instead of just ringing. I have tried looking under variables etc but nothing seems to work. Any thoughts? Cheers Richard
  4. Richard Mckevitt

    iSDX to VOIP (Digital Translation tables) issues

    Cheers - ended up being a BT issue in the Embark
  5. Richard Mckevitt

    iSDX to VOIP (Digital Translation tables) issues

    Hi - was hoping if anyone my be able to give any advice on an issue I currently have. My company has recently ported several numbers away from the BT Embark Platform over to VOIP (Mitel). Since this has happened other areas of the company who are still on the BT Embark are not able to call us...
  6. Richard Mckevitt

    iSDX to VOIP Issues

    Hi - was hoping if anyone my be able to give any advice on an issue I currently have. My company has recently ported several numbers away from the BT Embark Platform over to VOIP (Mitel). Since this has happened other areas of the company who are still on the BT Embark are not able to call us...
  7. Richard Mckevitt

    iSDX Translations to Mitel SIP (Digital Translation Tables)

    Hi - was hoping if anyone my be able to give any advice on an issue I currently have. My company has recently ported several numbers away from the BT Embark Platform over to VOIP (Mitel). Since this has happened other areas of the company who are still on the BT Embark are not able to call us...

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