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I have encountered a similar issue before and it turned out that it was our firewall that was causing the issue. We had application control enabled and this was causing poor call quality on some of our handsets. More noticable on our calls over our site to site VPN. Turning off H.232 and SIP...

Thanks for the pink star :) I believe that the DHCP configuration were correct. After disabling LLDP on the switches and making no further changes to DHCP after this everything is working well. The Avaya switches have default LLDP settings. I'm unusre what these are. My phones would boot up...

Apologies for the late reply. This issue has been resolved by turning of LLDP on the Avaya switches

Hi, I currently have a number of Avaya 9611G handsets that keep rebooting. This has started since setting up the IP Office system to work over VLANs. The handsets in question seem to not be able to communicate over the VLAN. We have a windows DHCP server using the 242 options as shown below...

The default PVID was still set on the port. Once I set this PVID to VLAN10 then the IPOffice unit now communicates over VLAN10 successfully. Thanks a lot for your help guys. Newbie to all this switch configuration and IPOffice so very much appreciated

Hi, I am currently trying to configure our IPOffice 500V2 8.1 to use VLANs on Avaya switches (1x 5000 series and the rest 4000 series). The network is configured as below LAN1 - VLAN1 Data: 192.168.41.1 255.255.254.0 192.168.41.5 (Connecetd to access port on switch) LAN2(WAN) -...