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I did use CRT0 and Day0 as well. That still resulted in the calls not routing to their alternate no answer and alternate hunts DNs.

Thanks again for looking at this with me. If HBTA is required then unfortunately I may not be able to use these features. I get an error message (see below) when attempting to add the class and clearly I don't have the package for that feature. I noticed that HBTA is mentioned in the guide for...

Hi. Thanks for the reply , but isn't that what I've set already? If you look at the highlighted pieces of config in configuration you will see that the classes are set as well as AFD and AHNT. Just incase I have set hunt and forward no answer for external as well, but it still doesn't work...

Hello Everyone, For the past few days I've been trying (without any luck) to set CRTOD for a particular phone set. Reading through the guide everything seems very straight forward. I've used LD 15 to set a time of day schedule (in military hours) which is assigned to one of 4 available...