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  1. scottastafford

    Issues phone number-ext

    I figured it out, 22-11 you have to take last four of a phone number then target the ext. So for me i had to enter in 1-100 then samething for 302 for night mode. This ended up fixing the issue, thanks for all the help buddy!
  2. scottastafford

    Issues phone number-ext

    So i pulled some logs from terminal in my system and place a good call, then a bad call but not sure what syntax means? Sorry for all questions, just trying to understand all this. PHYSICAL_W =0207H SET_CALL_REF CALLED! PHYSICAL_W =0207H SET_CALL_REF: PRI =00edH *** set_call_ref resource# : 2H...
  3. scottastafford

    Issues phone number-ext

    I know we have one potts line but the rest our ip, and att sends invite across to our router. When looking into system it looks like our system is setup at the extension level then extension takes direct number. All the direct lines on extensions are entered on 21-13,21-18,21-19. We have new...
  4. scottastafford

    Issues phone number-ext

    What kind of trunk do you have? Its sip How is 22-02 set? The first 12 ports are set to DID and rest are normal, and i believe the first 12 ports are for main line and rest are for direct lines. 22-05- Looks like everything has 1 all ports of trunk. 22-04- everything is blank Verify that...
  5. scottastafford

    Issues phone number-ext

    I have NEC Aspire system and system works but certain numbers don't work, I checked tables in 22-XX and the number is in there. Is there another place i should be checking to make sure the phone number is tied to ext. I can call out the direct line shows up called ID but calling in doesn't and...

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