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Thanks, that helped, now it doesnt like my password, so I will get inand change it again and try it again. Thanks All!!

Yeah, trying right now, nothing seems to happen. Ill keep trying. I feel like I had this happen before but I cannot remember how to get it to work.

Yes, have tried on IE and Chrome, on the host PC and remotely, same thing, no box to enter the password

There is no field to enter the password is the problem, yet it is asking for one, which I have.

thread1361-1779203 So my ipviewer hasnt been working and looking around I saw the time needs to be set to 3sec instead of 1sec refresh. It wont let me. I have tried a lot of things and im down to this setting now. Ideas?

I was confused too but got it now! Thank you very much.

no luck. No one knows what the password could be.

So i found where you say. There are 8 * there. I am assuming that means the password is 8 characters long?

Hey, I have tried both ccrs, and CCRS and neither work. Is there a way to reset it? I have tried logging into Call Center managaer under all known admin logins and do not have the option to change the password with any of them. Any help is appreciated.