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Baud rate has been slowed to 9600 and error checking has been turned off. Still same issue. Is there any where in the norstar menu to change the fax codec. Spectrum is saying they are using G711. I guess that is the issue. Spectrum has closed the ticket and said its my PBX. Thanks for...

curlycord, I have applied the setting that you suggested. But I still can't fax out. If you have more suggestions please advise. Thanks for you help

Thanks that is what I thought. Spectrum is the worst service provider ever. Every time I call in they blame the phone system. Then I chase my tail for a couple days and call them back

Where in the Norstar menu would I go to find these fax setting to change them. I have 10 fax machine and none of them will fax out. If I try to send my cell phone a fax it will ring as soon as i answer the line goes dead. No fax talk on the line

Spectrum migrated us to there new Apollo server this morning. I am now having issues sending faxes. We can receive fax but cant send them. Spectrum says there new pri switch runs on a different codec and i need to change something in the Nortel system. We are running a North star Modular...

It was the service provider. Thanks for your help

I just have one pri for this site. Inbound calls are coming through but the phone system doesn't know where to route the outbound calls Thanks

Long story short I had some phone numbers remote call forwarded from our PRI to our new sip circuit for our new voip system. I still need our old nortel system to handle some of our existing phone numbers to support faxing until I can get a fax server. So our main DID that we use for outbound...