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  1. TelecomRob

    Avaya autoconfig - use ASBCE B1's FQDN

    Can you share the domain name so we can check the DNS records? Only way I think this could happen is if your client is getting the internal record externally.
  2. TelecomRob

    Avaya autoconfig - use ASBCE B1's FQDN

    You need to configure split horizon. You should have one single domain name. sip.companydomain.com On your external DNS server configure the A record to go to your SBC B1 interface. On your internal DNS server configure the A record to go to the SM100 address. For email configuration you...
  3. TelecomRob

    MBT 5.2.1

    Does anyone know where you can still download the CM software which was removed in 2018. My backup drive went bad that had all the software I downloaded before the big removal and I need a copy of MBT 5.2.1 with our without media services.
  4. TelecomRob

    Experience Portal 8 Issues.

    You should be able to follow the steps in chapter 6 of this guide. https://downloads.avaya.com/css/P8/documents/101039771 Is that what you are following when you try to install the application server on the EPM?
  5. TelecomRob

    Phone calls die when directed right to a VMPro AA?

    Yes, no other voicemail issues.
  6. TelecomRob

    Phone calls die when directed right to a VMPro AA?

    It was working previously. I haven't touched this system in months so someone else may have. They already did a reboot a few days ago. I am having them do another set of reboots of the IPO and VMPro tonight. I will take a monitor trace tomorrow. Thanks for the reply!
  7. TelecomRob

    Phone calls die when directed right to a VMPro AA?

    Hi Everyone, I had a weird issue pop up. When a call comes in on a PRI and goes to a VMPro based AA it is ending the call. I can see it hit the PRI via System Status but that is it. It is so quick that I cant see the call details but just idle go straight to 0 without a call hitting it. When I...

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