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  1. EF722

    Hello, Hoping someone can help w

    Thanks for your response. I can't recall if the lines are provisioned as "Target", and this system resides at one of our remote locations so it's not in front of me now. We tried the "intercom" option first and that didn't work for the users. The site is a medical clinic, and the main issue...
  2. EF722

    Hello, Hoping someone can help w

    Thanks for your replies. To clarify.... There are five PRI line appearances on five phones. When the first incoming call rings, it rings on all five phones. One of the five agents answers the incoming call. When a second simultaneous incoming call rings, it only rings on the four "idle"...
  3. EF722

    Hello, Hoping someone can help w

    Hello, Hoping someone can help with PRI line appearance on Norstar. We recently installed a PRI to a Norstar system which replaced POTS lines. However, when we assigned the new PRI lines to have appearances on phones they behave more like "MCR" on a PBX. We assigned PRI line 221 to have five...

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