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Thanks guys, I guess I will have to setup another VPN phone :)

Hi Jamie, I agree. I'm looking on Avaya's support site and a KB (SOLN328545) says "Bridged appearances are button programming features and will not work on SIP Clients (i.e. Equinox)." But, looking at other KB articles (SOLN310884), there are stuff like: Details IX Workplace for iPhone -...

Hello, Is there anybody else having issues with Avaya IX Workplace and bridge appearance? Our issue is that when using IX Workplace, we don't get notified when a call is incoming on a BLA line. To be honest we never tested since we got IX Workplace setup but now we need that feature. I...

It doesn't make sense to put the whole production environment down and wait for avaya to get back to us at 3:00AM while we can troubleshoot anytime using a lab. It's time and $ consuming for everybody :(

We had a similar issue last week. We tried to upgrade from R10.0.0.4 to R11.0.4.0 and as soon as we get into VMPRO we cannot do anything, DMTM tones are not recognized. Either from SIP trunks, PRI or inside. I looked into the logs and I cannot pinpoint where the problem is. In my lab I've...

Hello, We are currently on IPO 10.0 - Exchange 2010 and using the Exchange integration through EWS. Now we are in the process of upgrading to Exchange 2016 and IPO 10.1 or 11.0. Going through the Voicemail pro (11.0 and 10.1) admin guides I saw that Exchange 2016 is not yet supported. It seems...

The delay is before dialing the shortcode. Because once the shortcode is dialed it's instant. I tried anyway the *88# and it didn't make a difference.

Thanks but unfortunately I don't think it's an option, 3 seconds is the minimum we can go : I was wondering if there was a character or something to put before the short code. Or maybe use the meet me feature without having to create a shortcode..

Hello, I'd like to know if it's possible to make the dial quicker. I setup a Meet Me Dial button that dial a short code so it's easier for the users to create a personal conference. The "issue" is that it takes 3 seconds before the *88 (the short code) is dialed. I tried to use the button...