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Hi, Been trying at this for a week or so and all out of ideas; this forum is an absolute wealth of knowledge so hoping somebody will be able to help me out. The HDD died in our IVM card; I've been able to set up a new drive with a Morphix disc, and functionality such as auto-attendant is now...

An update... I contacted a telco company that I've worked with at another school and they've been able to provide V5 R1.20.0 and I'm still getting the telephony initialising screen. I'll see if they've got older but going by the release notes for R1.20.0 it should be supported... The required...

Thanks, Don... Our telco providers are telling me that the phones are categorically incompatible with our system. I personally don't believe this as I know they can be downgraded! I've lost count of the times I've said we can't afford to make any upgrade to the HiPath (which is the solution...

@donb01 is that with similar version Hipath and HG1500 card? I've tried V5 R6.7.0 on 410eco plus and 420std with no luck

Downgraded the netboot, thought it was worth a shot, no difference. It won't touch the firmware... it'll need the std firmware *sigh*... so close!

Now will that work on my 420std... I'll find out tomorrow! Massively appreciate you taking the time to help me out.... I've got a few things to try as well based on that thread tomorrow. Will post an update tomorrow!

It gets even more infuriating - I've noticed that while it's stuck on "initialising telephony", I can actually ring the station - it doesn't ring but I get a ringing tone after I've dialed, if I pick up the handset it answers the call, albeit without any sound carrying, put the handset down and...

Have tested more thoroughly and still getting the same problem (absolutely certain that the subscriber number is not already in use) I've spoken to our telco provider (who originally installed the system) and they are adamant that the phones cannot be downgraded and are very much of the view...

Hmm... I've tried three different extensions, in one case actually taking a HFA phone out of service to borrow the extension. Each time I've mashed the check button in hipath manager. That was with the 420 though so I'll try some different extensions on the 410 tomorrow. What's the difference...

I'm scouring the internet as best I can and cannot find any older firmware to test - does anybody have anything older to hand that I can at least test? 420 standard or 410 eco plus!

An update of sorts - I've got a 410 Economy Plus to try now. Configured appropriately and the exact same problem! It just hangs on "Telephony Initialising" - gone through all the previously mentioned steps. The application version is: V5 R6.3.0 I've found a 410 Economy that is functioning fine...

Thanks kindly for your reply, Back at work and I can confirm the software versions on the 420 is: V5 R5.3.0 We have no other 420s, the 410s we use are on version 2.0.3.0053 DBG. The HG1500 is version: HI-G15.35.005 I've just grabbed the release notes - will have a read through this morning...

Hi all, Since inheriting management duties of a HiPath 3750 in my new role I've found plenty of answers for issues I've been having in these forums. I've been pulling my hair out trying to make a OptiPoint 420 Standard HFA play nicely with it and I thought this would be the best place to try...