Search results for query: *

Iggy, 1. Yes on all counts. Normal analog based calls are in/outgoing without any issues. Showing correct caller id information as well. 2. Everything seems to be coming out of our switch correctly. When calling out over the pri I see (xxx) xxx-xxxx with no 1 or + or anything special to my...

We are running Aura ver 6.3 and recently switched from ATT pri's to Winstream SIP + pri's (for analog service) We also use RedSky e911 The issue we are experiencing is with 911. Via the SIP circuit, we are able to make the calls. But the PSAP only reports the Billing phone number and not our...

I think I have resolved all of my issues. I was able to force calls to the original mailbox by making the virutals secondary extensions on the original. And with the additional recording that resolved our issues there.

Our OHV throws an invalid path error and doesnt work. I say it seems to go to the 2nd app because the menu buttons work properly. On app 1, button 1 sends calls to app 2. App 2 has a menu of about 8 options and those are accessible, the issue is when a caller enters app 2, it does not play the...

Ive been asked to set up a caller application. 1. Pressing 1 sends the call to our HR dept. 2. 2 sends callers to payroll (Virtual extension -> coverage answer group, then a couple other users then voicemail.) 3. 3 sends calls to benefits (built same way as option 2) I am experiencing trouble...