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Hi all, please I need confirmation about the TLU-83 card, if it is a 16 or 32 Analog trunk lines? Thanks in advance. best regards.

here is the second Document "MFU Sawp". Waiting for your comments. Thanks in advance & Best Regards. http://files.engineering.com/getfile.aspx?folder=4ff3935e-b267-4011-878f-d35efc44ea82&file=MFU_Swap.docx

Hi Zoo, Please find enclosed the warning logs as you requested. Concerning the Voice Answer, I created already one by command 5408 & 4401 on a free announcement prompt (N°5) & Choose this position as Welcome announcement but still a same thing. before starting uninstalling the MFU, I want just...

Hi Zoo, Thanks a lot for your response & I'm sorry for the delay because of my illeness. I will send you the screenshot soon, and I'll come back to you for more assistance. BR

Hi Zoo1, Do you have any suggestions please concerning my comments above? Thanks in advance. BR.

Hi Zoo1, I follow your instructions by giving all the facilities in table for the extensions in the AA & I also tried to load the VM prompts into CPU by command 4450 and enring 2 for the MFU position, but I got the message "Facility not allowed"!!!! I create a Voice Answer Reference & I made a...

Thanks fcpli, To answer your question, the problem arise many times a week and still for long time during a day, until the operators couldn't bear the noises. Of course it happen without doing any programming or changing anything in the system. I hope that was the answer of your question...

Thanks a lot Zoo1, I will try what you suggest & I will come back to you again. BR.

Thanks to all of you for your help, but I'm very confuse wich action should I do? would you advise me please? BR

Hi Zoo1, Thanks first for your reply. I Create a VM directory number & I have always the same result, I hear only beeps during 7s, after the call is discontected. BR

Hi Parnum, Any help, please. BR

Hi Zoo1, First, I want to thank you a lot for your help & you'ii find below the response concerning your points: No, I didn't program any VM directory number- cmd 5426, Should I? In the maintenance tree, I have only "Warning logs" with the other choices, but no "Alarms"! In the "Warning logs" I...

Sorry again, I had problem to send you this Screenshot; here it is.http://files.engineering.com/getfile.aspx?folder=43a87203-d158-48bd-835f-3505cbcfbcb9&file=Licensing_BP.docx

Hi Parnum, How can I restart OLP11T, OLP1D, DOM, DOR? And if I restart, the system will retart too?

I ched with BMS in maintenance as you suggest & I found 256 References (I didn't found annoucements). The internal calls are the same as the external ones, I hear only beeps during 7s, after the call is discontected. Ididn't program any voice mail, but I hear the voice prompts by using a phone. BR

Hi Parnum, do you have any idea how I can sole this problem please? thanks in advance. BR

Thanks a lot xs650 for your response. yes, I set the cmd 8701 to 5 before calling AA. No, It's not working with cmd 8701=1 either, that why I changed it to 5 to check if there is any problem with the original prompts coming with the MFU. I played back (by digital phone) the default announcements...

Hi Zoo1, Thanks first for your response & I recorded a message on position 5 by using cmd 4411 & I play it back to be sure that It was recorded, when I dial the AA directory N°, I hear only beeps during 7s, after the call is discontected. BR

Hi parnum, Thanks first for responding, but I checked, they are not on yhe same card,as printing below: opddp:dir=all; OPERATOR DIRECTORY DATA DIR EQU OCUST TYPE PCM REV 1111 001-0-20-00 - 4 - - 1112...

Hi all, The customer’s Operators (2 OWS in MX-ONE TSW) had strange noises (only beeps without voice and noise ) in incoming internal, external calls & even when there is no incoming calls (beeps on the headset), we taught that it’s probably came from the faulty TMU boards which the operators are...