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Hi, After the intervention of an external company on the problem, we did not found the cause. Below their description if someone has an idea ? "At about 11:00 one of the phones stopped responding to web browsing. This phone belonged to XX who is based behind the switch 06. The issue with the...

Hi, We have found something interesting I think : Our server is configured with : Main address : 192.168.17.10 EIP slot 1-1 : 192.168.17.11 We have reproduced a problem and we have seen some packets received or answered with 17.10 or 17.11, this looks random. We got some malformed or...

Hello, We tried yesterday and unfortunately we was not able to reproduce the transfer problem with the ICMP and without the ICMP. However, we noticed when we have the ICMP active : 12 "ICMP destination unreachable (port unreachable)", between the both phone, then 1 or 2 "ICMP destination...

Hello, What I can check in your opinion about that ? Maybe something about port configuration ? Regarding the SIP registration I have the default parameters. Somebody told me to turn off ICMP on the router to see what will happen, I will do a test this evening I will let you know. But if you...

Hello, Yes, the phone is provisioned and on the same subnet/VLAN. Do you think that could be related to the network or the MiVO 400 ? Thanks

Hi everybody, We have a problem with our phones : - When a call is received from outside, an operator answers the call and attempts to transfer the call to an internal number. Sometimes, this transfer does not work, the recipient phone is unreachable. After that the phone does not work for 5...

Hi, It's working after deleting the local config and a factory reset ! Sometimes it's better to start from the beginning to save time... ;) The difference I have seen in the local.cfg and server.cfg in the phone : - HTTP digest password has changed, but It's configured with "http digest...

Hello, Thank you for your answer, Ok no worries about that, I will wait for an answer and I will let you know if I have tried anything else. Thanks

Hi, Someone have an idea ? :( I tried with TFTP and this is the same, I also tried to compare with another phone and the config is the same. Maybe a bug ? Mitel 470 Version : System software Application Boot Version 8723a1 8723a1 Date 13.12.2016 13.12.2016 WebAdmin Version 8.19 Thank you...

Hi everyone, First of all, sorry if my English is bad. We have a problem on a MITEL phone, for example when we tried to push the button “Call lists key” , the phone displayed “loading” then “cannot display” and it is impossible to do an action, this is the same problem after a reboot. The...