Thanks guys, I just tested it out by pressing # when on the voicemail and I was able to flip through a few names. It didn't seem to want to let me press 7 four times to go to an "S" last name though.
The next step will be figuring out how to setup an Auto Attendant so users don't have to wait...
Ah okay, in my mailboxes, they have "Display in Directory" option and it is checked - is that what I'd be looking for?
Is the "Press # for directory" enabled automatically/standard feature or is that something we need to setup now?
Thanks for the help!
Hey guys,
I'm new here so let me say hello to you all! I have a client who wants to have their existing CallPilot setup to use an Auto Attendant to Dial By Name/Directory.
I'm pretty lost on how to do this so any help would be appreciated. My main questions are:
Where would I go first to setup...
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