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  1. glmyers

    TRUNK GROUP REPORT

    Where would i find an explanation of the TRUNK GROUP PRINCIPAL
  2. glmyers

    TRUNK GROUP REPORT

    Yes Thank You
  3. glmyers

    TRUNK GROUP REPORT

    CM 8.1 G450 S8700 Where would i find an explanation of the TRUNK GROUP HOURLY REPORT Meas Total Maint Total Inc Hour Usage Usage Seize Seize Thank You
  4. glmyers

    Hunt Group

    CM 8.1 G450 S8700 We have a Hunt Group 2000 - 2001 2001 - 2002 2002 - 2003 2003 - 2004 etc 2000 (Busy) Hunts to extension 2001 2001 Does Not Answer How do we program it to Hunt to 2002 after so many Rings
  5. glmyers

    Delete an Auto Dial Entry from a 9641

    CM 8.1 G450 S8700 programming speed dial on 9641 • 1. Lift handset, dial *83 • 2. Dial Tone • 3. Press SD button to be programmed Button 1 on Button Module • 4. Enter the number as you would normally dial • 5. Press the "#" key, confirmation tone is heard How do I delete an Auto Dial entry
  6. glmyers

    Call Management System CMS

    CM 8.1 G450 S8700 Can you create Sub Groups within a CMS Do you need Licenses for additional Agents Approximately how much are licenses
  7. glmyers

    Default Log in and Password for CM Server

    CM 8.1 G450 S8700 Is there a Default Log In and Password for CM Server
  8. glmyers

    Daily Routine Check

    Thanks for your reply Yes the CM REPORT PERIOD Interval : a(ll) From ?/?/ _:_ To: ?/?/_:_ is this time or date EQUIPMENT TYPE (Choose only one, if any, of the following Media Gateway Cabinet Port Network Category Extension Trunk (group/member) Assistance Please
  9. glmyers

    Daily Routine Check

    CM 8.1 G450 S8700 RECOMMENDED COMMANDS TO CHECK STATUS OF THE SYSTEM
  10. glmyers

    Daily Routine Check

    CM 8.1 G450 S8700 does anyone have a Routine Check List for Daily "Health Check
  11. glmyers

    How to Personalize Lables on second row of BM12

    Labelling Side Car Speed Dial Button 1. press the "pencil" icon on the side car. 2. select the Button that you would like to edit. 3. follow screen prompt to edit the name. 4. select the green check at the bottom right corner to finish.
  12. glmyers

    How to Personalize Lables on second row of BM12

    CM 8.1 G450 S8700 9641 Phone 1. Use the Avaya “Menu” key (black button with the A icon) 2. Select Settings 3. Select Options & Settings 4. Navigate to Application Settings 5. Navigate to Personalize Labels 6. Select the button to label. 7. Use the number dial pad to enter the name (i.e. press...
  13. glmyers

    Clear 9641 Phone

    Unplug Phone Reseat Plug Phone on hook At * to Program prompt Mute 27238# Clear Clear to Confirm After Program is Complete Enter Extension Password
  14. glmyers

    Clear 9641 Phone

    CM 8.1 G450 S8700 Received a 9641 phone from another office Want to Clear the phone to Reprogram.
  15. glmyers

    HOW TO CHECK MAILBOX ACTIVITY

    CMM Administration Messaging Logs Subscriber Activity
  16. glmyers

    HOW TO CHECK MAILBOX ACTIVITY

    CM 8.1 G450 S8700 MESSAGING VERSION 7.0 Need to check activity on a Mailbox
  17. glmyers

    End of Life Listing

    Thank You for your reply
  18. glmyers

    End of Life Listing

    CM 8.1 G450 S8700 Where do i find End Of Life Listing
  19. glmyers

    Hunt Group

    I Apologize Got confused with a station hunt being a member of a "hunt group".
  20. glmyers

    Hunt Group

    COVERAGE PATH NUMBER: 2000 Cvg Enabled for VDN Route-To Party n Hunt after Coverage? n Next Path Number Linkage COVERAGE CRITERIA Station/Group Status Inside Call Outside Active? n n Busy? y...

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