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Im fully aware of that company as well. .

Thank you Janaya and Yyrkroon for your responses. We have had some talks with resellers who pretty much said the same thing - that it would be better to buy a new "refurb" system with the mailboxes we needed. We know these devices are on borrowed time and just needed to know what to anticipate...

Firebird - thanks for the details there. I will look into setting the "read" settings and see where that takes us. That may be what we are looking for!

We have changed the COS of our "trouble users" to 7 where we purge after 30 days. We chose 7 because we were told at one point that using a COS higher than 7 may work better. Where do you set "read voicemail" These users are having the mail extracted via IMAP so it is not officially being...

Has anyone had issues with the COS purging voicemails after "x" days? We have most of our systems set to 30 but almost consistently find that voicemails are not getting purged. Do the voicemails have to be "read" to be purged? Our voicemails are forwarded out so never are typically listened to...

Thanks

GVL - CallPilot 201 - RLS 4.04.04 CS1000 ATL - CallPilot 200 - RLS 2.01.27 Option 11 RAL - CallPilot 200 - RLS 1.07.09.12 Option 11

We are researching whether it is possible to migrate keys from a BCM 400 to BCM450? We hear there is something called a migration key. -Do you need to buy the migration key? -What is the process of migrating keys? -If a BCM400 fails, how do you move forward? What is the DR plan that...

Could someone please provide clarification on licensing regarding Option11s and CS1000s? We need desktop messaging licenses for a in-house unified messaging software to send voicemails to email. -What is available? -What is not available? -Would the current system potentially need to be...