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Thank You it is strange I have 3 systems 2 are CS1000M no issues with this at all and 1 is a CS1000E that is the problem System,

New to looking for help here and I actually forgot I posted the question after a reboot of the Call Pilot and Call Center seemed to clear the issues with that system. have made a note about this post so I would not forget to reply,, Thank You

All Patches and Service Releases are up to date, channels will disable then have to go in and re-enable them 1 at a time, but some channels will show loading re-enable them they still show loading but when tracing them they are working, Starts with 1 channel then goes up from there only way to...

Real Time Reports show agents Idle when they are busy show numerous calls waiting that are not there in queue show agents logged out when they are really logged in. I shut down the services for real time and restarted the services again but no change any suggestions

If you have nothing else to clock off of we have found that if you make yourself the Master and the incoming T-1 the user in your Clock programing it will work like that as well.. not recommended but if you have nothing else

CS 100e call pilot 201i rls 5.0 channels start disabling one or 2 at a time then almost all of them must reset Call pilot to get them to come back up. Is there a patch out there that I am unaware of to fix this issue?