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Hi all, We are currently using Avaya IP phones and have BT Unified communicator installed on each PC. We will be upgrading to a new Cloud system soon and was wondering if there is anyway to export our address book from UC? Would be really helpful if we could as we have 1000's of numbers saved...

Thank you all for your replies. It wasn't the DN that I need to change just the 4 digit entry code. We need to change it due to some unseen change in circumstances in the company. Will try the option given by snowman50 to see if it works as the link by curlycord has the manual. Thanks a lot guys

Hello All, I have scrolled through this forum but can not seem to find the answer hence my post (apologies if there is a similar post) We currently use a BCM50 system with Avaya 1220 IP desktop handsets. Our main entrance has a BT intercom system which uses a 4 digit code to release the...

My colleague could only log in into the installed version of BEM the one where we could not enable registration. Just spent over an hour on the phone with BT. They went through the same options on the installed version of BEM instead of the web based one and again they couldn't access the...

Hi FireBirdScrambler, My BCM ip address is 192.168.200.7 have also tried logging in with 10.10.11.1 but has the same error. My colleague has the Avaya Business Element Manager installed on his PC (as i had to uninstall mine to use the web based one) It logs in there fine using 192.168.200.7...

Hi FirebirdScrambler, Hope you had a great weekend :) Facing a new issue BEM is unable to detect my network even though i have used the same ip address, user name and password on BSM Monitor and that logs me in but unable to log into the BEM. Have attached a screenshot Tried restaring the...

Just tried the BCM application launcher again and it works...... don't know how that happened will see how i get on from there Thanks for your help. Will let you know how i get on on monday :) Have a good weekend

Tried that too still no joy im on a windows 7 professional 32 bit version

Hi FirebirdScrambler Tried editing the secuirty file of Java to delete the 2 MD5 but it won't let me save it back in the same location saying access denied [sad]

Hi FirebirdScrambler Thank you for your reply, Will certainly try these steps. But how do you unregister the old phone? Regards sean2606

Hello I am new to this forum so apologies if my question has already been answered elsewhere. I have searched high and low for an answer to my question but no luck. We have a BCM50 installed at our work place with Avaya 1220 phones. One of our handsets fell and broke so purchased a new one...