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Hi Everybody, MST traces have been taken in CM and found that the call is been rejected by Telco. Getting Telco to analyze the same.

It has been taken from MAS operation history viewer.

Did the testing with working number 3172429029. traces below. 07/19/16 15:20:43, "TUI", 21327, "Information", 79445, "OAVMAILMAS2", "Statement 96 played", 1, 2025, "" 07/19/16 15:20:43, "Call Management", 21044, "Information", 0, "OAVMAILMAS2", "Timed out while waiting for DMTF events.", 1, ...

Find below OHV with SIP trace enabled. v=0 o=AudiocodesGW 1640097834 1640097521 IN IP4 161.199.11.108 s=Phone-Call c=IN IP4 16", 4, , "" 07/19/16 14:51:18, "Call Management", 21048, "Information", 27955, "OAVMAILMAS1", "SIP OUT :SIP/2.0 100 Trying Via: SIP/2.0/TLS...

It is the complete trace during the entire call flow scenario.not sure how it is missing. Is there anything else need to verified for why it is missing?

The above logs includes find me as well.

07/19/16 08:14:01, "Call Management", 21022, "Information", 0, "OAVMAILMAS1", "WaitForCall() was requested.", 0, , "" 07/19/16 08:14:08, "Call Management", 21010, "Information", 0, "OAVMAILMAS1", "Incoming ring.", 2, , "" 07/19/16 08:14:08, "PBX Integration", 21409, "Information", 0...

Sorry, I am not sure about the term OHV. Can you tell me how to see that?

No, These numbers are geographically at different locations. Might be different service providers. But they checked and confirmed that nothing more can be done from their end.

Yes, I can call most of the numbers. Even I can call some 317 numbers also. Specifically some 317 numbers not working.

I Checked the trunk on the Avaya side. It just shows that call is been forwarded to voicemail number, nothing else. I will check on MM logs to see what MM is attempting to do.

Hi Thanks for the update. I tried adding ARS entry, still no change in the behavior. Will try to check the logs in Audiocodes. But not sure how it's only happening for 317 numbers. If it's something with Audiocodes, then what will be requires to fix it?

Hi, Find me feature of Avaya modular messaging is not working for the external numbers starts with 317. But we are able to dial the same numbers from the desk phones without any issues. MM has been integrated to CM via Audiocodes Mediant 1000 SIP media gateway. 2 T1 trunks have been connected...