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I am sure I tried this before and ended up having to use an SV9100. Calum M ACSS

The small business end of the market will move to hosted for sure, Out the box PBX's like Avaya IPO500, IPEC UCP100, etc days will be numbered I believe Avaya only do 1 digital handset now from memory...There is little need to have an all in one box now Very glad I am no longer in the game...

Something funny going on with your VPN routing,if it's a small amount of IP Phones just put them all in different P2P group. Not a great solution Calum M ACSS

For your keys....what key are you setting them to on your configuration? Calum M ACSS

No...you shouldn't need to open ports if you are using LAN to LAN VPNs. Did you try changing peer group? Calum M ACSS

If going to another client absoluitely initilize so it's a clean slate. Upgrade to V9 to get all your licenses FOC too. Calum M ACSS

Try changing Peer group of an IP phone from 1 to something else then retest. Calum M ACSS

Is the remote branches got IP phones that need to talk back to the NS500? You either need to do some NAT rules or if mikrotik can do VPNs between sites, we need more info to help you Calum M ACSS

No, 1616 will be ok with poe switch Calum M ACSS

No get the DPSN-20HB , its a passive injector designed for this use case, PoE+ won't work. Calum M ACSS

DBM32 will work. Make sure you have a AVAYA DPSN-20HB for it. Calum M ACSS

It don't believe it will change your config on the extensions, just take backup , power off then swap your card. Worst case scenario it renumbers your base extensions which is a 2 second fix but I don't think it'll do that. Calum M ACSS

Your combo ATM card will be perfect, just make sure you don't already have 2 combo cards (BRI combo card for example), IPO can only take 2. I have not done this on Avaya with a gateway but I am sure it will be fine, it's just another point of failure. Upgrading to V11 will be a bit of an...

Who is your SIP trunk provider? Also...you'll need SIP Trunk Licenses I am UK based and know my way about IP Offices pretty well so happy to help. Calum M ACSS

what type of trunk? Calum M ACSS

Do you mean TDE200? You'll need a voicemail card or a TVM/TVA 50 or 200. TVM/TVA has more features. Calum M ACSS

Have you rebooted PBX after changes? Calum M ACSS

Oak Report X Calum M ACSS

Setup wireless xdp for Ext 144 and in the options put in 244 so when 144 rings, so will 244 Extension --> Wired Extension --> Extension Settings --> OPTION 1 --> Wireless XDP/Shared Extension Calum M ACSS

IPECS is the only real option, however not sure how long they'll be doing on-prem for as they are really pushing their cloud offering. Avaya still about but only do 1 digital handset.... Calum M ACSS