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Hello all, we recently acquired another company with 2 offices. I have all of this information for my pre-existing locations but obviously for these two new locations the equipment was not installed by me. I can physically gain acess to site one of this new company, and can scan the network for...

Hello all, we've recently switched from fully analog lines to digital to analog lines (MTA's) and for the most part all is working well, but often when reception hangs up there is a short ring back.. the telco says this is because the pbx is not disconnecting the line fast enough after the...

Yes, that is what I've done. It's not idea.. but it seems to be the best we can do.

Yes, that's what I've done. It's not ideal but I guess it's the best we can do.

When I attempt it manually, I as the operator doing the transfer can hear the second call ringing, but the person who is being transferred cannot. I guess the telco only joins to the 1 and 3rd party once the 3rd party connects. I know including the D and disconnecting is the recommended route...

I solved this issue by having my VPS issue the necessary EFA code to transfer the call back out on the same line. Works well volume wise, only issue I'm trying to solve now is the caller only hears silence on the line while being transferred. I'm concerned some people might hang up before the...

The Call Transfer Sequence is set to F*60TND No call drop issues, but the ringtone still doesn't pass through to the caller. He or she just hears silence until the call is connected... I expected the disconnect to work as you describe as well but it doesn't seem to be.

Hello all, I have TVM50 VPS's at 7 sites, and recently I've started using them to automate call transfers off site, I've got them all setup and working with custom service menu's that send the EFA code to flash the line and transfer the call back out, but there's a lot of dead air on the line...