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  1. mitchell70

    SMDR NEAX 2000 IPS

    Thanks for the response, however the AP00-B has been replaced and there is still no output. I even went as far as to try a third one just to be sure that is was not a faulty card. 3 different AP00-B all showing the same results. Any other Ideas?
  2. mitchell70

    SMDR NEAX 2000 IPS

    I have a 2000 IPS migration from a IVS. It is using the CP 26 CPU. The onboard SMDR on RS1 of the MP stopped working (RS0 is being used for MCI for IM16 VM) and can no longer output. Tried everything to get that to work except a replacement. Found out that the IPS can SMDR via IP and have...
  3. mitchell70

    SV8300 Multiple calls on single DID not working

    Be sure to set up a rollover virtual group Example assign DID in 7601 and 7602 to 2100 if extension do not match DID 2100 Fwd busy to Virtual 3100, Fwd N/A to VM pilot. 3100 fwd busy to 4100, FWD N/A to VM Pilot 4100 Fwd busy /NA to VM pilot. This will allow up to 3 callers at your phone and...
  4. mitchell70

    Dead Displays

    Has any seen or heard of issues with the DTL 8LD-1 DT300 having bad displays. I recently took over a customer that has a SV8300 and out of 300 phones there are more than half that either have bad upper displays or lower displays. Many have both non operational. I have been testing these phones...
  5. mitchell70

    SV8300 Call blocking using CID Call Routing

    Thanks for the help. I understand most of that and will have to try it again, in the meantime I have set up a different method using caller redirect where the users can identify the incoming callers number and press the redirect button and send that caller to a virtual extension that rings 25...
  6. mitchell70

    SV8300 Call blocking using CID Call Routing

    Can anyone provide some better step by step information to help make this work. I keep using the manuals and cannot make it happen. I have a SV8300 with 3 PRI, We need to block some constant abusive callers. I know there was a write up earlier on but not enough information to follow. Any...
  7. mitchell70

    System Numbering Plan SL2100

    Without knowing the details of the customer's site it's very hard to give a solid answer,but I would recommend 4 digit dialing. Starting with 1### Depending on the type of place this is having as 1100 though through 1109. This will give you the opportunity to use 1000 For your 10th floor without...
  8. mitchell70

    System Numbering Plan SL2100

    1x cannot equal 3 Digit Break out all your 1s as separate numbers = to extension digits & 100 cannot exist as a stand alone due to 10=4 digit 1x =0 10= 3 digit if you want 100-109 or 4 digit 1000-1009 Cant have both though 11= 3 digit 12= 3 digit and so on down the line
  9. mitchell70

    Incoming Call Blocking on a SV 8300

    Sto 933, Could you take this one step further. I have reviewed the configuration manual and am having some issues. Do you have a demo example I can use to look at for reference that you could share? It is definatley not straight forward. We no longer have a vendor to get support from and we...
  10. mitchell70

    SV9100 License

    I have had that happen to me on the SV9100 S and E systems a few times using the Version 11.XX software. The only fix for me was a factory default to the equipment. It was reported to NEC but no other cases were reported to NTAC at that time.
  11. mitchell70

    SV8300 IP Phones

    We currently have a site that has a SV 8300 with a UCB that is all IP phones with approximately 500 stations this system has been in place working since 2012. We currently have about 20 phones that just DHCP connecting then go to Auto Configuration failure out of the blue. In addition now we...
  12. mitchell70

    Incoming Call Blocking on a SV 8300

    Its been a while since working on the 8300s but can anyone inform me how to stop unwanted calls from coming in to various telephones. I am looking for a refresher. Customer has specific calls coming into their DID that they want to stop completely from a specific number. Any instructions would...
  13. mitchell70

    2400 IPX Hook Flash Dialing

    We recently have had an issue that has occurred with a 2400 IPX phones, specifically analog that when the hook Flash is pressed quickly it simulates Pulse dialing in an area that's not allowed to have calls. Looking for a way to block this from happening Internally. Currently the analog phones...
  14. mitchell70

    ARS w Forced account codes 9100

    Coral tech, Thanks for the input but this is a new install and per NTAC ARS will be needed also. This is to strip digits to allow the local simulation access on all numbers even if they are LD. I am still in the same issue.
  15. mitchell70

    ARS w Forced account codes 9100

    I have a customer that is down sizing from a NEAX 2400 to a SV9100. This is a secured correctional facility and they specifically want to have a current feature working as close to the same as it is now. The set up is there are 5 RSC classes in the 2400, RSC1 = national Dialing, RSC2 = Instate...
  16. mitchell70

    VMP LX issues.

    Everything both Belvedere and Ron L2 advised worked tremendously. In addition I reached out to AVST and they made reference to in article on the entr'acte knowledge base That made specific recommendations for this issue. That voicemail is backup to 31 hours of recording time Thank you both...
  17. mitchell70

    VMP LX issues.

    That may be a strong possibility. I was have been thinking about that. Will be going back tomorrow, will send update afterwards. Thanks again
  18. mitchell70

    VMP LX issues.

    When I state I bring it back to the factory default settings the mailboxes are all gone but the recording space does not increase back to a factory set up
  19. mitchell70

    VMP LX issues.

    Thsnks For responding Belvedere, I've already done a few different times. The real issue here than I can't explain is one I put the replacement card in load the database do exactly what you said and the memory still drops to miniscule amounts of recording space. When I go into putty and do a...
  20. mitchell70

    VMP LX issues.

    I am looking for insight from everyone. I have an account that the VMP LX-U40 w(the DSP U30 and the 2.0.2.0 CF 512 8) it was loosing its recording storage over the course of 3 months, I performed a factory reset and that helped a little but not enough. We ordered a replacement ( that was the...

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