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Thanks, went with Call Pilot 100. Another question customer has is if they go with getting a Music on hold player, does CICS play music on calls being transferred from AA to the ext. or only on hold? They don't want customers hearing the ring/ring while waiting for someone to answer if possible.

Haven't received it yet, so have no numbers for you. Is this something I can activate once I receive it, or need the supplier to activate?

Neither. Was told CICS w/7.1 would give me a basic AA but was skeptical?

I'm acquiring a Nortel CICS w/7.1 software for a small market. Does it have Auto Attendant incorporated in it, or do I need Flash? Basically want it to say: This is Slate rock Gravel, press 10 for Fred, 11 for Barney, 12 for Wilma...., and possibly ring back to AA if no answer, so caller can try...

Strike one up for allworxguy. That was it, Somehow lost call fwd no answer. Thanks, Long day yesterday and knew I was just overlooking something simple.

Thanks, I'll give that a look in the morning.

I have a Norstar MICS that I changed some DN's around on in order go get some stations working after an 016 card failure. Replaced card, moved DN's back to original locations. Now station 286 wont go to voicemail when called on the intercom. It will however go to voicemail when called through...

Yeah wrong forum, Its a Norstar Meridian MICS

Changed some DN around to get stations back in service after 016 card failure. After getting another card, changed everything back to the way it was originally, but station 286 wont go to voicemail when called on intercom from another station. It will however transfer to voicemail when called...