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  1. Wahoowa

    EliteMailLX on IPK II dropping calls?

    I've never seen a specific setting for "no digits dialed" in the EliteMail LX system. Maybe I've overlooked it somewhere. The only thing remotely close I've found is the one key dialing setting. I have adjusted that timer to see if that corrects the issue.
  2. Wahoowa

    EliteMailLX on IPK II dropping calls?

    I've got an update on this with a little more clarity I hope. So the customer can call the main line of the organization, then they hit the auto attendant as they should. The customer will stay on the line for 5-10 seconds, then just hang up. Around 10 seconds or so later, after the customer...
  3. Wahoowa

    EliteMailLX on IPK II dropping calls?

    Has anyone ever had issues with an IPK II with EliteMailLX dropping calls? The attendant that answers the phones complains that this takes places at least 3-5 times a day. Currently, all calls are inbound to the EliteMailLX auto attendant. If they choose not to enter an option, the timeout is...

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