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  1. GUIsareapassingfad

    How can i make a small call center?

    Thanks Geo! We are using a third party vmail system. I wonder if there is a way to use that instead of having to buy and configure a RAN? Nortel Meridian1 Version 2511 Release 25 Issue 8 35 analog sets 150 digital sets 2 att consoles
  2. GUIsareapassingfad

    How can i make a small call center?

    Thanks Scott! I will let you know if and when i know enough to try it out! Nortel Meridian1 Version 2511 Release 25 Issue 8 35 analog sets 150 digital sets 2 att consoles
  3. GUIsareapassingfad

    How can i make a small call center?

    Thanks! any idea how involved this might be, or how long it should take? Just want to get a sense of how much i will have to budget for. Nortel Meridian1 Version 2511 Release 25 Issue 8 35 analog sets 150 digital sets 2 att consoles
  4. GUIsareapassingfad

    How can i make a small call center?

    Hello again! I would like to add a call queue for my 2 front desk phones so if no one answers after a certain number of rings, the call gets parked into a queue with the same audio loop we use on hold. Is there any extra hardware i need? Is this an ACD? AS far as actully configuring, i will...
  5. GUIsareapassingfad

    err080 causing undesired wake up call?

    Hey Thanks again! i will look into that. if so i will disable those ffc as we have not done automated wake up calls since before my time. "its too complicated" wah! So i dont suppose there is an ld that will tell you if a wake up call has been set? Nortel Meridian1 Version 2511 Release 25...
  6. GUIsareapassingfad

    err080 causing undesired wake up call?

    Hi So one of my sets was throwing err080. but instead of not working the same phone recieved a wake up call at 5:30 am! We used to do wake up calls through the VM system Repartee, but i think this is coming from the PBX. How can i tell if there is a wake up call programmed to this set: i am...
  7. GUIsareapassingfad

    Stop the insanity…of the phone CFNA loop!

    Here is the RDR data from LD 21: TYPE RDR_DATA CUST 00 OPT CFF CFRD PVCD CWRD FNAD FDN FNAT FDN FNAL FDN CFTA NO CCFWDN CFN0 4 CFN1 2 CFN2 3 DFN0 4 DFN1 2 DFN2 3 MDID NO NDID NO MWFB NO TRCL 0 CRT0 00 00 00 00 CRT1 00 00 00 00 CRT2 00 00 00 00 CRT3 00 00 00 00 DAY0 DAY1 DAY2 DAY3 HOLIDAY0...
  8. GUIsareapassingfad

    Stop the insanity…of the phone CFNA loop!

    Hotel Front Desk – a console and two 2616’s. Call comes into Console from DID main number 3100 or 0 (operator). After 3 or 4 rings CFNA to x1411, which are the two 2616 sets. After 3 or 4 more rings, the call gets bounced back to the console, and so on, and so on, until the caller gives up...
  9. GUIsareapassingfad

    2 2616 on one TN? Possible?

    Thanks Mr Scrambler! it was one of the 3 TN's i thought, just the keys were not the same. I have to remeber the trace! Nortel Meridian1 Version 2511 Release 25 Issue 8
  10. GUIsareapassingfad

    2 2616 on one TN? Possible?

    so i have 2 phones that seem to work the same, but i can only find the One TN i listed above, Nortel Meridian1 Version 2511 Release 25 Issue 8
  11. GUIsareapassingfad

    2 2616 on one TN? Possible?

    Hello hello hello! Is it possible to wire 2 multibutton digital phones, in this case 2616's, to One TN port? I have 2 phones at the front desk and it seems like the only show up on one TN, and here is that TN: TN 20 0 2 10 DATE PAGE DES DES 2AV TN 020 0 02 10 TYPE 2616 CDEN 8D CTYP XDLC...
  12. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    THANX kcf! i have so much documentation. where did you find that and other feature descriptions? Nortel Meridian1 Version 2511 Release 25 Issue 8
  13. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    I changed the AQTT from 30 to 15. lets see what that does, shall we? Thank you all for your help! Nortel Meridian1 Version 2511 Release 25 Issue 8
  14. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    sorry 5454 is a line that appears on 2 2616's at the front desk its on keys 3 to 6 Nortel Meridian1 Version 2511 Release 25 Issue 8
  15. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    OK, then that prolly hunts to the other lines. where is the timer for that overflow? Nortel Meridian1 Version 2511 Release 25 Issue 8
  16. GUIsareapassingfad

    calls to attendant console taking too long to rollover to other DN's

    Hi, I was trying to figure out how to shorten the time/number of rings a call to the busy attendant console will wait until it rings another line The console is called when ever anyone dials 0 or one of 3 LDNs. So someone dials 0, the attendant picks up. then someone else dials 0, the call...
  17. GUIsareapassingfad

    Cant Assign LDN to 500 speeddial button - busy signal

    I compared 2 phones, one that the autodial/7997 worked, and the one that gave me busy. the xslt was different as was sci. I changed both to match and it works now. Thank you for all your help! Nortel Meridian1 Version 2511 Release 25 Issue 8
  18. GUIsareapassingfad

    Cant Assign LDN to 500 speeddial button - busy signal

    Stanley, et al. I think i did not make myself clear. and i apologize. The Speed Dial i am using is not the system or TN speed dial. its a dedicated button you have to program on the 500 phone. I think the 2008 nomenclature is Autodial. The issue is: i need to be able to dial the number 7997 from...
  19. GUIsareapassingfad

    Cant Assign LDN to 500 speeddial button - busy signal

    Hi, So i changed the XLST class to match the guest phones - no change :( Is there a way to find out what the number being dialed is? even if i get busy sig and it does not complete? AND could it be that that particular number is being blocked? Nortel Meridian1 Version 2511 Release 25 Issue 8
  20. GUIsareapassingfad

    Cant Assign LDN to 500 speeddial button - busy signal

    Thanx Again Mr Steamer! I will consult my feature guide! these are all 500 phones, each with 5 programmable speed dial buttons (local memory only) i would think it has nothing to do with any system speed dial or such. As long as i know i cant screw the pooch by changing it, i will give it a try...

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