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  1. whereswaldo

    » Nortel Reporting for Call Centre help

    Update: got the issue completely sorted! Worked with web developer and had him edit the ASP file for the calendar (the BCM was still reporting, just the web interface wasn't configured for past 2015). The original config: </select> <% i=2003 yearStop = i+12 %> <select name="sToYear">...
  2. whereswaldo

    » Nortel Reporting for Call Centre help

    Hi David, It's release 3.7 and the build is 2.4f. Are the patches applied directly to the BCM? thanks!
  3. whereswaldo

    » Nortel Reporting for Call Centre help

    Hello, I'm currently contracting as IT support for a company who still has a Nortel BCM with Reporting for call centre in place. I'm fresh to this environment and have little to no experience with Nortel systems. The main systems engineer is on leave and I've run into an issue with the...

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